Outpatient Treatment Coordinator

3 days ago


Quezon City, National Capital Region, Philippines beBeeCare Full time ₱1,700 - ₱2,200

The role of an Outpatient Case Manager involves providing client-centered support across all stages of treatment.

Key Responsibilities:
  • Act as the primary point of contact for assigned outpatient clients and their families to enhance treatment outcomes.
  • Coordinate therapy appointments, including proactive communication with providers and clients to confirm attendance.
  • Document all appointments and ensure accurate calendar management across clinical schedules.
  • Track and report no-shows, cancelations, and reschedules; notify finance teams of applicable charges.
  • Monitor client participation in scheduled services and follow up on attendance, engagement, and any missed appointments.
  • Coordinate client intakes and discharges, ensuring accurate and timely completion of all required documentation.
  • Identify barriers and needs across housing, education, transportation, healthcare, legal services, and other social determinants of health, and provide linkage to appropriate resources.
  • Maintain ongoing communication and documentation regarding care coordination efforts, referrals, and community partnerships.
  • Participate in interdisciplinary team meetings to review and support treatment plan goals.
  • Escalate any urgent or critical issues (e.g., safety concerns, sudden disengagement, or emergent needs) to leadership immediately.
  • Uphold professional ethics and confidentiality standards in all communications and records.
  • Utilize electronic systems to track and report all client-related activities.


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