
Treatment Planning Specialist
5 days ago
Are you a highly organized and communicative professional looking for a challenging role that combines patient care with administrative support?
About the RoleWe are seeking a skilled Dental Treatment Coordinator to join our team. As a key member of our dental practice, you will play a pivotal role in ensuring seamless patient care and coordination.
This is a remote position that requires exceptional organizational skills, clear communication, and a patient-focused approach to manage treatment plans and provide administrative support.
Key Responsibilities- Schedule and coordinate treatment appointments and follow-up visits, optimizing the use of office resources.
- Clearly communicate treatment details to patients, addressing any questions or concerns.
- Serve as the main point of contact for patients regarding their treatment plans and procedures.
- Provide patients with pre-treatment and post-treatment instructions, ensuring they understand and follow guidelines.
- Address patient inquiries and concerns promptly and professionally through phone, email, or online chat.
- Manage and update patient appointment schedules, ensuring timely and efficient treatment progression.
- Confirm appointments and assist with rescheduling or cancellations as needed.
- Coordinate with dental professionals to ensure smooth workflow and availability
- Maintain and update electronic patient records, treatment plans, and administrative documents using dental practice management software or electronic health record (EHR) systems.
- Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
- Verify patient insurance coverage, benefits, and pre-authorizations for treatments.
- Assist patients with understanding their financial obligations
- Work with billing departments to ensure accurate and timely processing of insurance claims and patient payments.
The ideal candidate will possess excellent written and verbal communication skills, customer service skills, strong critical thinking, analytical, research and organizational skills, typing speed of >45 words per minute, proficiency in Microsoft Outlook, Word, Excel, PowerPoint, working with dual screens, and general computer literacy.
Candidates must be able to work effectively in a fast-paced environment, prioritize tasks, and maintain attention to detail. If you are a motivated and results-driven individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
We offer a competitive compensation package and opportunities for career growth and development. If you are interested in joining our team, please submit your application with your resume and cover letter.
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