
Insurance Supervisor Role
4 days ago
Establish and maintain effective relationships with customers to deliver exceptional customer experiences.
Responsibilities include:
- Supervise a team of insurance verification specialists to ensure seamless workflow.
- Provide training, coaching, and mentorship to enhance team members' skills and performance.
- Foster a collaborative work environment that promotes teamwork and achievement of goals.
- Develop and implement standardized procedures for insurance verification.
- Oversee the verification of patient insurance coverage and ensure accuracy and timeliness.
- Support team members in resolving insurance-related inquiries and discrepancies.
- Assist in coordinating the authorization process for medical procedures and services requiring pre-authorization.
- Communicate with insurance companies to obtain authorizations and resolve authorization-related issues.
- Monitor authorization status and escalate issues as necessary to ensure timely approvals.
- Collaborate with billing and coding teams to address insurance-related claim rejections and denials.
- Investigate and resolve discrepancies in insurance coverage and billing information.
- Provide guidance on optimizing claim submission and reimbursement processes.
- Conduct regular training sessions and provide ongoing support to ensure team members are proficient in insurance verification procedures and software.
- At least 1 year of tenure in current role.
- No disciplinary actions for the past 12 months.
- Knowledge in Healthcare Operations specifically Insurance Verification is required.
- Proactive identification of challenges and solution-oriented approach to problem-solving.
- Professional and effective communication skills.
Competitive compensation and benefits package.
Opportunities for professional growth and development.
Collaborative work environment.
OthersMay perform any additional responsibilities or special projects as required.
May provide cross-functional support as business needs demand.
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