Highly Sought After Customer Experience Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerCare Full time ₱70,000 - ₱80,000
Concierge Advisor Job Description

As a high-level Concierge Advisor, you will play a key role in ensuring our clients feel supported, guided, and valued throughout their journey. In this role, you'll serve as a trusted advisor, providing empathetic, thoughtful, and personalized assistance through email and chat.

Job Responsibilities:

  • Manage, communicate, and respond to our customers via email and chat.
  • Understand customers' needs and provide them with appropriate personalized solutions.
  • Act as a trusted advisor to couples, providing guidance, best practices, and recommendations to maximize their experience with our products/services (while collaborating with our teams).
  • Build strong relationships with couples by providing trust, empathy, and professionalism.



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