Client Success Advocate
4 days ago
As a Client Success Advocate, you will play a crucial role in ensuring the success of our clients. Your primary responsibility will be to develop and maintain strong relationships with external partners and internal stakeholders to drive measurable goals. You will communicate and assist partners in implementing and understanding RingCentral processes, policies, and approved operational and programmatic components.
About Us
RingCentral is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. We empower employees to work as one from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. Our open platform integrates with leading business apps and enables customers to easily customize business workflows. We are headquartered in Belmont, California, and have offices around the world.
About This Opportunity
This is an exciting opportunity for a seasoned professional to join our team as a Client Success Advocate. In this role, you will be responsible for developing and expanding relationships with TSDs (Technology Service Distributors) to increase sales and market share while maintaining profitability. You will create and drive business plans with TSDs to identify and qualify mutually rewarding sales activities, strategies, and business opportunities.
Duties and Responsibilities:
- Create and drive business plans with TSDs to increase sales and market share while maintaining profitability.
- Develop and expand relationships with TSDs to drive measurable goals.
- Streamline, improve, and expand new partner recruitment and onboarding through assigned TSDs.
- Individual coaching, mentoring, and skill development of TSD teams.
- Develop best practices and train TSDs on partner recruitment & onboarding.
- Create sales and marketing campaigns to drive lead generation for TSD partners.
About Our Ideal Candidate
We are looking for a seasoned professional with expertise in client success advocacy. The ideal candidate will have a successful track record in growing partner revenues, ability to build relationships with executive-level decision makers, and clear and effective communication skills. They should also possess a vibrant and energetic attitude, willingness to perform, and get things done.
What We Offer
We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and employee assistance program.
-
Client Success Advocate
2 hours ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeIn this role, you will be a Client Success Advocate at HCL Technologies Philippines Inc, focusing on delivering exceptional customer experiences and resolving end-user issues efficiently.Key responsibilities:Provide timely assistance to clients via voice interactionsMeet key performance indicators (KPIs) such as attendance, login hours, unscheduled leave,...
-
Client Success Advocate
4 days ago
Manila, National Capital Region, Philippines Vitachem Industries Full timeVitachem Industries is hiring a Client Success Advocate to ensure exceptional customer experiences and drive business growth.The ideal candidate will possess strong technical expertise, excellent communication skills, and a passion for delivering results.Main Responsibilities:Act as a single point of contact for clients to address concerns and provide...
-
Customer Success Advocate
39 minutes ago
Manila, National Capital Region, Philippines Century Chemical Corporation Full timeWe're seeking a highly motivated and results-driven Customer Success Advocate to join our sales team at Century Chemical Corporation. The ideal candidate will have excellent communication skills, be able to build strong relationships with clients, and possess a strong understanding of sales strategies.As a Customer Success Advocate, you will be responsible...
-
Customer Success Advocate Manager
7 days ago
Manila, National Capital Region, Philippines TelevisitMD Inc. Full time**About the Company:** Harwood Global is a global company that provides exceptional service and support to its clients.Job Summary:We are seeking a dedicated Client Success Advocate Manager to join our team remotely. The ideal candidate will have proven experience in client success or account management and excellent communication and interpersonal...
-
Customer Success Advocate
7 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeWe are seeking a Customer Success Advocate to join our team at Outsourced Quality Assured Services Inc. (ISO Certified).As a Customer Success Advocate, you will be working closely with customers to understand their needs and provide support to ensure their success with our product portfolio.**Responsibilities**Work with customers to understand their needs...
-
Client Success Advocate
4 days ago
Manila, National Capital Region, Philippines Tyler Technologies Full timeCome and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro School Suite. Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to...
-
Global Client Advocate
6 days ago
Manila, National Capital Region, Philippines Atlassian Full timeThe Global Client Advocate role at Atlassian requires a strong passion for delivering exceptional customer experiences. As a member of our team, you will be responsible for providing tailored support to clients across the globe.Your key responsibilities will include:Providing responsive and knowledgeable support via email, chat, or phoneCollaborating with...
-
Customer Success Advocate
7 days ago
Manila, National Capital Region, Philippines SupportNinja Full timeThe Customer Success Advocate at SupportNinja works closely with support, customer success, professional services, engineering, and product teams to ensure a seamless customer experience and contribute to the improvement of products based on customer feedback and inquiries.This role involves collaborating with other members of the support team to share...
-
Customer Success Advocate
43 minutes ago
Manila, National Capital Region, Philippines MegaXcess IT Solutions Inc. Full timeJob Purpose">We are seeking a highly skilled Customer Success Advocate to join our team at MegaXcess IT Solutions Inc. As a key member of our customer success team, you will play a critical role in ensuring that our customers receive exceptional service and support throughout their journey with us.Main Responsibilities:Develop and implement effective...
-
Home-Based Client Success Advocate
1 week ago
Manila, National Capital Region, Philippines DCX PH Inc. Full timeHybrid - Manila 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDCX Client Services - Home Based Client Success Advocate plays a pivotal role in welcoming and empowering customers. Working closely with the Account Strategist, you'll serve as the guide and technical expert during customer onboarding and as ongoing product support. You'll guide customers through...
-
Exhibitor Success Advocate
46 minutes ago
Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full timeJob RoleWe are seeking a highly skilled Exhibitor Success Advocate to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong ability to multitask.In this role, you will be responsible for:Providing timely and effective support to exhibitors, addressing their queries and...
-
Client Success Advocate
24 hours ago
Manila, National Capital Region, Philippines Lavu Inc Full timeAt Lavu Inc, we value our relationships with our clients and are seeking a skilled Customer Experience Manager to join our team.The ideal candidate will possess excellent relationship-building and communication skills, with the ability to establish rapport and trust with clients.As a key member of our team, you will work closely with internal departments to...
-
Client Success Advocate
6 days ago
Manila, National Capital Region, Philippines LeapFroggr Inc. Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same?Job DescriptionWe are seeking a Service Delivery Professional to join our team at LeapFroggr Inc. This role involves working closely with clients to understand their needs and provide tailored solutions.Meet with clients...
-
Client Success Advocate
2 hours ago
Manila, National Capital Region, Philippines Asia Brewery Incorporated Full timeJob Description:This role involves managing a portfolio of key accounts, developing and executing sales strategies to drive revenue growth, providing excellent customer service, and ensuring high levels of customer satisfaction. The ideal candidate will have a strong background in sales management, excellent communication skills, and the ability to work...
-
Customer Success Advocate
2 days ago
Manila, National Capital Region, Philippines PENBROTHERS Full timeAbout UsPENBROTHERS is a dynamic and innovative company dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated Customer Success Advocate to join our team. The ideal candidate will have a proven track record of driving customer satisfaction and long-term success.About the RoleIn this role, you will be responsible...
-
Client Advocate
5 days ago
Manila, National Capital Region, Philippines Yext Full timeIn this role as Client Advocate - Financial Services, you will serve as a liaison between our customers and Hearsay Systems engineers on specific product issues.You will work closely with our clients to understand their needs and provide personalized support to ensure they achieve their goals with our product.We are seeking an experienced customer-facing...
-
Customer Success Advocate, RingCentral
40 minutes ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout the RoleWe're seeking a highly skilled Customer Success Advocate to join our team at RingCentral. As a key member of our sales organization, you'll play a vital role in maintaining and growing monthly recurring revenue for our most valued customers.Your primary responsibilities will include:Maintaining strong relationships with customers to ensure...
-
Client Success Advocate
2 days ago
Manila, National Capital Region, Philippines NICE Full timeBenefits:NICE offers a dynamic and inclusive work environment, where employees can grow and develop their skills. As a Customer Service Engineer, you will have the opportunity to work on challenging projects, collaborate with a diverse team, and make a real impact on our customers' lives.We offer:A competitive salary and benefits packageOpportunities for...
-
Client Success Advocate
2 hours ago
Manila, National Capital Region, Philippines Turnitin Full timeTurnitin Overview: We are a global organization with a mission to ensure the integrity of global education and promote meaningful learning outcomes. Our innovative technology solutions empower educators and learners, fostering academic excellence worldwide.Implementation Consultant Role: As an Implementation Consultant, you will play a key role in delivering...
-
Customer Success Advocate
7 days ago
Manila, National Capital Region, Philippines Emapta Full timeAbout the JobThe Account Manager (Customer Experience) will be the primary point of contact for clients, ensuring their needs are met and expectations exceeded.You will oversee client relationships, data-driven reporting, stakeholder management, and operational efficiency, all while working alongside cross-functional teams to enhance customer success...