Real Estate Account Resolution Specialist

3 days ago

Las Piñas, National Capital Region, Philippines beBeecollections Full time ₱45,000 - ₱60,000

Job Title: Real Estate Collections Agent

 

Job Description:

The primary goal of this role is to engage with customers who have outstanding balances, document interactions and outcomes, analyze Accounts Receivable (AR) data in QuickBooks, and take appropriate actions to minimize delinquent accounts.

This position requires strong communication skills in English, experience using QuickBooks, and the ability to professionally and effectively handle collections calls.

Key Responsibilities:
  • Initiate contact with customers from a provided list to collect overdue payments and update payment statuses
  • Maintain accurate records of all customer interactions, including contact dates and results
  • Analyze Accounts Receivable (AR) data in QuickBooks to identify overdue accounts and prioritize follow-ups
  • Document collection efforts in a spreadsheet as per company guidelines
  • Follow up with customers red-flagged for aging outstanding balances and encourage timely payments
  • Refer customers for Stop Service when necessary, following established protocols
  • Collaborate closely with the finance and accounting team to report progress and issues
Requirements:
  • Female candidate required for this role
  • Proficiency in QuickBooks (experience in managing AR reports and recording transactions)
  • Excellent spoken and written English skills for professional communication
  • Experience in collections, customer service, or accounts receivable is a plus
  • Strong negotiation skills with the ability to handle difficult conversations professionally
  • Detail-oriented and able to accurately document customer interactions
  • Ability to work independently while following company policies and collection guidelines
Seniority Level:
  • Entry-level
Employment Type:
  • Full-time
Job Function:
  • Sales and Management
Industries:
  • Technology, Information and Internet

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