Careers in Insurance

19 hours ago

Quezon City, National Capital Region, Philippines beBeeInsurance Full time ₱300,000 - ₱450,000
Job Opportunity

We are seeking an Insurance Support Professional to join our team. As an Insurance Support Professional, you will play a vital role in providing exceptional client service and supporting our insurance specialists across domestic and commercial lines.

You will be responsible for managing your own portfolio of claims, ensuring accurate data entry, CRM management, and communicating with insurers to deliver excellent outcomes for clients. This is an exciting opportunity for someone passionate about client service and eager to grow within the insurance industry.

Your commitment to efficiency, accuracy, and collaboration will help uphold our standards of excellence and build long-term client trust.

Key Responsibilities
  • Provide client and administrative support to ensure seamless quality service.
  • Accurately process policy changes, including new business, renewals, cancellations, etc.
  • Manage Monthly Statement process in accordance with Credit Control procedures.
  • Assist with renewal processes in accordance with Renewal process procedures.
  • Ensure all cancellation notices receive urgent attention and no client policy remains current after the insurer's cancellation date.
  • Understand client connections and promote yourself as the key contact in their absence.
  • Manage incoming and outgoing post.
  • Have an overview of client claims, provide support and assistance when necessary to ensure the claim progresses satisfactorily.
  • Support the smooth running of the office – answer phones, assist with administrative/reception tasks, and help other staff as required/requested.
  • Comply with company standards, processes, procedures, and policies.
  • Adhere to the obligations required of a Financial Service Provider.
  • Administrative support for insurance software platforms.
Requirements
  • At least 3+ years AU insurance broking support experience.
  • Experience with multiple AU general insurance lines.
  • Experience with insurance software/tools.
  • A Tier 2 qualification is preferred; successful candidates without it will be provided with comprehensive support, including fully funded training, to obtain the certification.
  • Computer literate – confident user of MS Office applications (Outlook, Word, Excel, PowerPoint).
Why Us?
  • Competitive Compensation Package: An attractive salary and comprehensive benefits aligned with market standards.
  • Work-Life Balance Support: Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
  • Career Growth and Development: Opportunities for training and development to help employees advance their skills and grow within the company.
  • Supportive Leadership: A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles.

We are committed to creating a positive and supportive work environment where our employees can thrive. If you are passionate about delivering exceptional client service and have a strong desire to grow within the insurance industry, we encourage you to apply for this exciting opportunity.

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