Career Opportunities in Customer Support

15 hours ago

Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱30,000
Job Title: Customer Service Representative

Our company is seeking a highly skilled and motivated Customer Service Representative to join our team.

The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong background in administrative support or customer onboarding roles.

Key Responsibilities:
  • Collaborate with Onboarding Managers to set up client accounts efficiently and accurately.
  • Assist with menu creation, formatting, and corrections based on client input.
  • Source, crop, and upload images for menu items as needed.
  • Set up delivery zones using mapping tools and client specifications.
  • Input and manage supplier product information.
  • Ensure accurate entry of IDs and other key data across multiple systems.
  • Follow established procedures to ensure consistency and quality of deployments.
Qualifications:
  • Excellent English communication skills (both written and verbal).
  • 3-5 years of experience in a BPO or Virtual Assistant role is highly desirable.
  • Prior experience supporting North American clients is preferred.
  • Strong background in administrative support or customer onboarding roles is an asset.
  • College or university degree is preferred but not required.
  • Exceptional attention to detail and organizational skills.
  • Ability to work independently, manage time effectively, and meet tight deadlines.
Benefits:
  • Competitive rewards package including above-market compensation, healthcare coverage, paid time-off, group life insurance, and performance bonuses.
  • A collaborative spirit fostered by participating in company-sponsored events and activities.
  • Work-life harmony through flexible work arrangements.
  • Career growth opportunities through continuous learning and career advancement.
  • Inclusive teamwork celebrating diversity and fostering an inclusive culture.
Others:
  • Join a dynamic and inclusive team environment.
  • Contribute to the success and growth of our organization.

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