Senior Insurance Operations Specialist

4 hours ago

Quezon City, National Capital Region, Philippines beBeeBusiness Full time ₱900,000 - ₱1,200,000
Business Process Senior Associate Job Description

This role is responsible for the planning, administration, execution and communication of non-voice information to support insurance policy services, claims processing and underwriting in an insurance outsourcing environment.

Job Responsibilities:
  • Review and validate new issue requests, communicate inquiries and additional information to relevant parties.
  • Coordinate data transfer of policy information within external vendors, regional offices, analysts and underwriters.
  • Collaborate with other teams to complete setup requests.
  • Initiate billing, publications and ID printing and coordinate mailing instructions to courier services.
  • Perform quality assurance to ensure set-up accuracy.
  • Activate policy profiles for use in claims, underwriting, sales and billing.

Required Qualifications:
  • Open to fresh graduates but preference will be given to candidates with at least one year of relevant work experience in a professional setting.
  • Candidates with experience in back-office operations or administrative roles are highly desirable, including familiarity with office management tasks, data entry, document handling and providing general support.
  • A bachelor's degree in any field is required.
  • Able to work fixed night shifts.

Preferred Qualifications:
  • Proficiency in Microsoft tools.
  • Demonstrates effective communication skills, both verbal and written, with the ability to clearly convey information and ideas to diverse audiences.
  • Ability to apply critical thinking and problem-solving skills in a work environment.

Benefits:
  • Opportunity to learn and grow in a career.
  • Flexible environment that supports well-being and inclusion.
  • Part of a global team shaping the future.

Equal Opportunity Employer:

Embracing diversity and inclusivity, we strive to attract, develop and retain a workforce that reflects the customers we serve. We administer all practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability or any other ground protected by applicable law.


Working Arrangement:

Hybrid.

Seniority Level:

Entry level.

Employment Type:

Full-time.

Job Function:

Management and Manufacturing.

Industries:

Insurance.

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