Data Metrics Coordinator

1 week ago

Biñan, Calabarzon, Philippines beBeeMetering Full time ₱1,500,000 - ₱2,000,000

As a key member of our team, you will play a vital role in supporting the efficient management of meter data across various clients.

The Metering Support Assistant position involves monitoring data quality, resolving data discrepancies, collaborating with suppliers, and ensuring seamless system integration. Essential skills include strong organisational abilities, effective communication, attention to detail, and teamwork.

Responsibilities:
  • Identify and request missing or substituted meter readings.
  • Upload and verify data in our internal CRM system.
  • Monitor and resolve issues related to solar and substituted data.
  • Elevate unresolved data issues to the Meter Leader.
New Data Feed Management:
  • Review and activate new meter data feeds.
  • Manage CRM tickets associated with new feed activations.
Stakeholder Communication & Support:
  • Provide responsive service to internal and external stakeholders.
  • Coordinate with suppliers and retailers for data access.
  • Respond promptly to internal team queries.
System & Record Maintenance:
  • Ensure accuracy of data in internal systems and service records.
  • Maintain up-to-date and consistent customer records.
General & Team Responsibilities:
  • Participate in team collaboration and knowledge sharing.
  • Support reporting tasks and ad hoc departmental needs.
  • Engage in ongoing training and development.
  • Uphold data confidentiality and service standards.
  • Take ownership of task quality and timeliness to meet KPIs.

Note: The official job title for this position is Metering Support Assistant.

Requirements:
  • A minimum of 3-5 years of experience in a similar role, supported by a relevant degree in Business Administration, IT, or Data Analytics, or a related field.
  • Data entry experience required, with experience in a metering, energy services, utilities, or data-intensive environment highly desired.
  • Microsoft Office proficiency is essential.
  • Strong communication skills (verbal and written).
  • Excellent planning, time management, and self-organisation.
  • Strong initiative, resourcefulness, and results-driven approach.
  • Good interpersonal skills and a collaborative mindset.
  • Customer service experience preferred.
Benefits:
  • Work from home.
  • Monday to Friday, 7:00 AM - 4:00 PM PHT (adjustments will be made for AU daylight saving time).
  • Opportunities to work with leading companies in Australia and beyond.
  • Comprehensive health insurance and government-mandated benefits.
  • Training programs for career development.
  • Engaging company outings, team activities, and wellness sessions.
  • A supportive, inclusive culture.
  • Dedicated managers focused on your growth and success.

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