IT Change Management Professional

4 days ago

Pasay, National Capital Region, Philippines beBeeChange Full time ₱6,000 - ₱9,000

Job Title: IT Change Management Professional

An experienced IT change management professional will be responsible for managing detailed tasks related to change requests.

This involves assessing, prioritizing, and coordinating these requests with technical contacts, facilitating meetings, and ensuring proper documentation and communication.

This role requires strong analytical skills, process improvement experience, and ability to work independently while maintaining visibility.

The ideal candidate will have 2+ years of relevant work experience and a degree in Information Technology, Business, or a related field.

Key Responsibilities:

  • Evaluate change requests for IT systems and services, ensuring all information is gathered and properly documented.
  • Coordinate changes with various teams to ensure timely and efficient implementation.
  • Facilitate meetings, presenting proposed changes and documenting decisions.
  • Maintain comprehensive documentation for each change request, including reviews and approvals.
  • Monitor and report on change implementation progress, providing regular updates and detailed reports.
  • Communicate change status and impact to stakeholders, ensuring clear and timely communication.
  • Adhere to ITIL guidelines and policies throughout the change management process.

Requirements:

  • Experience in IT change management or a related role.
  • ITIL certification preferred.
  • Strong leadership qualities and ability to coordinate activities within cross-functional teams.
  • Familiarity with project and change management methodologies, tools, and phases of the project lifecycle.
  • Excellent analytical and problem-solving abilities.
  • Strong verbal, written, and presentation skills.

About Visa

We are a world leader in payments and technology, with a mission to connect the world through innovative, convenient, reliable, and secure payments networks.

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