Travel Booking Operations Lead
3 days ago
The ideal candidate has a strong background in the travel industry, familiarity with booking systems, a passion for improving workflows in a dynamic, AI-driven environment, and a keen attention to detail.
Primary Responsibilities:
Oversee the training of new Booking Specialists in standard operating procedures (SOPs) for booking processes.
Ensure seamless 24/7 coverage by managing shift schedules and addressing staffing gaps or high-volume periods.
Supervise the Booking Specialist team, monitoring adherence to service standards and operational guidelines.
Act as the escalation point for complex booking issues or customer complaints, providing timely and effective resolutions.
Track and analyze team performance metrics, with a focus on speed and accuracy, providing coaching and additional training as needed.
Maintain a broad awareness of marketing and content creation tools used by the company (training for these tools will be overseen by the founders).
Initially, serve as the primary Booking Specialist, executing all bookings to establish process benchmarks and operational understanding.
-
Travel Booking Operations Supervisor
4 days ago
Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the ClientOur Client is an AI-powered travel companion designed to enhance the...
-
Supervisor of Travel Bookings
3 days ago
Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout the CompanyPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.We are looking for a highly motivated and experienced Travel Booking Operations...
-
Operations Supervisor for Travel Bookings
3 days ago
Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeAbout the ClientThe platform leverages AI technology to suggest destinations, activities, stays and hidden gems, ensuring a seamless and enriching travel experience.This role will work closely with cross-functional teams to refine workflows and implement process improvements.Responsibilities include:Collaborate with founders and cross-functional teams to...
-
Booking Operations Team Manager
3 days ago
Mandaluyong City, National Capital Region, Philippines Penbrothers Full timeJob DescriptionOur client is redefining modern travel, helping users explore the world effortlessly while discovering unique and authentic experiences.This role will ensure smooth booking operations, maintain service standards, and oversee training initiatives to enhance team performance.Key responsibilities include:Oversee the training of new Booking...
-
Travel Operations Strategist
3 days ago
Makati City, National Capital Region, Philippines HR Spectacles Full timeJob DescriptionThe Travel and Hospitality Services Manager at HR Spectacles is responsible for overseeing the end-to-end travel operations, including visa processing, flight and hotel bookings, and corporate travel management. This role involves developing strategic partnerships, ensuring seamless service delivery, and driving business growth by expanding...
-
Office Manager – Tour Operator Company
2 days ago
Makati City, National Capital Region, Philippines Shroff Travel Full timeOn-site - Makati 3-5 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsAnnual Appraisal, Employee Recognition Program, Holiday Gifts, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHMOOthersCompany Social Events, Office PartiesMaternity & Paternity Leave, Solo Parent Leave, Special Leave for WomenDescriptionWe are...
-
Hotel Booking Specialist
3 days ago
Makati City, National Capital Region, Philippines Vericom Inc Full timeJob Summary:This role involves working as a Hotel Booking Specialist to ensure seamless hotel reservation experiences for our customers. The ideal candidate will possess strong customer service skills and technical knowledge of online booking platforms.Key Responsibilities:Manage hotel bookings from start to finish, ensuring accuracy and...
-
Travel Coordinator
4 days ago
Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time**About Us:**ASIA NAVIS INTERNATIONAL CORPORATION is a leading provider of travel management solutions.We are seeking an experienced Travel Coordinator to join our team. As a key member of our operations team, you will be responsible for booking and managing travel itineraries for our clients.Key Responsibilities:Book flights, hotels, and other travel...
-
Travel and Hospitality Services Manager
4 days ago
Makati City, National Capital Region, Philippines HR Spectacles Full timeThe Travel and Hospitality Services Manager is responsible for overseeing and optimizing travel operations, including visa processing, flight and hotel bookings, and corporate travel management. This role involves developing strategic partnerships, ensuring seamless service delivery, and driving business growth by expanding travel and visa services. The...
-
Office Administrator
2 days ago
Makati City, National Capital Region, Philippines Shroff Travel Full timeAbout the RoleThis is an exciting opportunity to join our team as an Office Manager, where you will be responsible for overseeing the daily operations of our tour operator company.Main ResponsibilitiesManage staff and coordinate with travel suppliers to ensure efficient tour operations.Implement and maintain office policies and procedures.Supervise...
-
Travel Agent
7 days ago
Makati City, National Capital Region, Philippines Royal Carribean Group Full timeMakati, National Capital Region, Philippines is a key location for Royal Carribean Group.Job SummaryWe are seeking a skilled Travel Agent to join our team. The successful candidate will be responsible for fulfilling all employee and vendor travel requests received via various sources. This includes air, hotel, rental cars, ground transportation, and other...
-
Travel Reservation Coordinator
3 days ago
Makati City, National Capital Region, Philippines Vericom Inc Full timeJob Description:We are seeking a highly skilled Travel Reservation Coordinator to join our team at Vericom Inc. As a key member of our support team, you will be responsible for handling hotel reservations with accuracy and delivering outstanding customer service.Responsibilities:Handle and confirm hotel bookings efficientlyProvide exceptional customer...
-
Global Travel Services Professional
7 days ago
Makati City, National Capital Region, Philippines Royal Carribean Group Full timeRoyal Carribean Group is seeking a highly experienced and skilled professional to fill the position of Global Travel Services Professional. As a Global Travel Services Professional, you will be responsible for managing all aspects of corporate travel, including air, hotel, car rental, and other essential travel services.The successful candidate will have a...
-
Customer Service Travel Agent
3 days ago
Makati City, National Capital Region, Philippines Vericom Inc Full timeRole Overview:We are seeking a CUSTOMER SERVICE TRAVEL AGENT to join our dynamic team at Vericom Inc. As a key member of our support team, you will be responsible for handling customer inquiries and resolving travel-related issues in a timely manner.Main Responsibilities:Respond to customer inquiries regarding hotel bookings, flights, and travel...
-
Tour Operations Coordinator
2 days ago
Makati City, National Capital Region, Philippines Shroff Travel Full timeJob DescriptionWe are seeking a highly organized and proactive Office Manager to oversee the daily operations of our tour operator company. The ideal candidate will ensure the office runs smoothly, manage staff, coordinate with travel suppliers, and support customer service.Oversee daily office operations to ensure efficiency and productivity.Implement and...
-
Travel Associate Account
1 week ago
Quezon City, National Capital Region, Philippines Metacom Full time• Arranging flights, insurance and accommodation• Using a booking system to secure holidays• Collecting and processing payments• Advising clients on travel arrangements, e.G. Visas and passports
-
Employee Travel Specialist
7 days ago
Makati City, National Capital Region, Philippines Royal Carribean Group Full timeWe are seeking a detail-oriented and organized individual to fill the position of Employee Travel Specialist at Royal Carribean Group Makati, National Capital Region, Philippines. As an Employee Travel Specialist, you will be responsible for researching, booking, and executing all employee travel requests.The ideal candidate will have excellent communication...
-
Travel Associate Account
2 weeks ago
Quezon City, National Capital Region, Philippines Metacom Full time• Arranging flights, insurance and accommodation• Using a booking system to secure holidays• Collecting and processing payments• Advising clients on travel arrangements, e.G. Visas and passports
-
Corporate Travel Specialist
1 week ago
Quezon City, National Capital Region, Philippines JKILC Full timeDuties & Responsibilities:1. Travel Booking and Management2. Ticketing and System Management3. Client Interaction4. Problem ResolutionCOMPANY BENEFITS:- De Minimis Benefits- HMO (Health Insurance): Coverage for employee and 2 dependents from Day 1- Retirement Plan- Leave Conversion- Life and Accident Insurance- Bonus and Incentive Programs- Rice Subsidy-...
-
Consumer Loan Bookings Officer
4 days ago
Makati City, National Capital Region, Philippines CBS China Bank Savings Full timeAbout UsCBS China Bank Savings is a leading bank that offers a wide range of financial services to its customers. Our goal is to provide top-notch banking solutions that cater to the diverse needs of our clients.We are now seeking an experienced professional to join our banking operations team as a Consumer Loan Bookings Officer. As a key member of our...