Ambitious Customer Service Representative

6 hours ago

Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000

Job Title:

Ambitious Customer Service Representative

About the Job

We are seeking highly motivated and dedicated customer service representatives to join our team. As a customer service representative, you will play a critical role in providing exceptional service to our customers.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong ability to problem-solve. You will also have a positive attitude, be proactive, and demonstrate a commitment to delivering outstanding results.

This is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences and want to develop their skills in a dynamic and supportive environment.

Responsibilities
  • Provide exceptional customer service via phone, email, or chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Upsell/cross-sell products or services as needed.
  • Meet or exceed performance metrics and targets.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
Requirements

To be considered for this role, you must possess the following qualifications:

  • Bachelor's degree in a related field (or equivalent experience).
  • Excellent verbal and written communication skills.
  • Ability to work well under pressure and meet deadlines.
  • Strong problem-solving and analytical skills.
  • Positive attitude and strong work ethic.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits

We offer a competitive compensation package that includes:

  • A salary of ₱100,000 per month.
  • A comprehensive benefits package, including health insurance and retirement savings.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
About Us

We are a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We pride ourselves on our commitment to excellence and innovation, and we are always looking for talented individuals to join our team.

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