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Document to Report Specialist
3 weeks ago
We are seeking a highly skilled professional to join our organization in the capacity of Document to Report Specialist.
The ideal candidate will possess expertise in developing solutions that support the establishment of Statements of Work (SOW) and related Service Level Agreements (SLA), as well as identifying process improvement opportunities and Full-Time Equivalent (FTE) needs.
Responsibilities include participating in client orals and workshops, creating process maps, leading client discussions to agree on final solutions, scopes of work/process designs, and tools to be used. The successful candidate will also be responsible for monitoring knowledge and staying up-to-date with industry developments.
Main Responsibilities:
- Solutions support for establishing SOW and SLA, determine potential process improvement & transformation opportunities and FTE identification.
- Participate in Client Orals and Workshops.
- Develop L1/L2/L3 process maps, lead and engage client discussions to agree on final solution, scope of work/process design and tools to be used.
- Monitor Knowledge.
Required Skills:
- Expertise in creating solutions that support the establishment of SOW and SLA.
- Ability to identify process improvement opportunities and FTE needs.
- Excellent communication and collaboration skills.
- Ability to stay up-to-date with industry developments.