US Payroll Customer Implementation Specialist

6 days ago

Sorsogon, Bicol, Philippines beBeeImplementation Full time $60,000 - $96,000

**Job Description**

Workstream is a mission-driven organization that specializes in developing premium software solutions for hourly businesses. Hourly workers constitute 80% of the global workforce, but they've been underserved by technology and deserve better.

Our customers include leading brands from various sectors. At Workstream, we are quickly expanding our product portfolio. We are backed by top investors and industry experts.

**Values**

Here are our core values that guide our actions and decisions at Workstream:

• Customer-centricity

• Teamwork and collaboration

• Innovation and agility

• Continuous learning and growth

• Diversity and inclusion

**Responsibilities**

  • Define and maintain the implementation program for small to medium clients, including timeline, stakeholders, and key deliverables (including on the part of the customers), and technical requirements.
  • Own the implementation process end-to-end for assigned accounts which include: successful implementation and training of the software to drive adoption by new clients
  • Setting accurate expectations with clients and internal stakeholders
  • Actively communicating with Account Executives and Customer Success Managers regarding client progress
  • Assisting with high-severity requests or issue escalations as needed
  • Participating in cross-functional groups to establish enhancements to communications, tools, and products
  • Lead kickoff calls daily with new customers
  • Oversee complex process design and setup
  • Be an expert in Workstream, so you can guide new users and answer their questions
  • Keep track of client activity, notes, and next steps clearly in our success software
  • Deliver user training and develop supporting manuals and processes to ensure users understand core concepts and can independently adopt key software features
  • Incorporate internal and external feedback to drive continuous improvements in the onboarding process

**Requirements**

To be successful in this role, you will need:

  • Customer-facing implementation experience: At least three years of experience onboarding new clients for a SaaS company, particularly managing larger, more complex customer implementations.
  • Preliminary knowledge of US payroll and/or HR/payroll capacity experience is necessary
  • At least basic spreadsheet/database skills, and the ability to quickly learn more

**What We Offer**

  • Permanently Remote
  • Pay wired directly to your bank account
  • $50 Monthly Stipend
  • Annual Bonus
  • Performance-based bonuses
  • Flexible PTO
  • Enjoy company time off during some of the major US and PH Holidays
  • Company-issued Device
  • Career fast track for performers and internal mobility
  • Learn from a team of Stanford, MIT, Google, and Harvard alumni

  • Payroll Expertise Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayroll Full time ₱576,000 - ₱768,000

    Payroll Expertise SpecialistMain Objectives and Key Responsibilities:Configure and implement large-scale payroll solutions for global clients.Understand customer needs, designing tailored payroll strategies that meet their requirements.Support junior team members and share knowledge with them.Essential Skills and Qualifications:Workday Payroll Certification...

  • US Tax and Payroll Expert

    6 days ago

    Sorsogon, Bicol, Philippines beBeeAccountant Full time $70,000 - $85,000

    Job OverviewThis role requires an experienced Tax Professional to manage and prepare US tax returns, handle payroll returns, and maintain accurate financial records using accounting software.Main ResponsibilitiesPrepare and file US federal, state, and local tax returns, ensuring compliance with all regulations.Manage payroll processing and prepare accurate...

  • US Tax Return and Payroll Expert

    7 days ago

    Sorsogon, Bicol, Philippines RemoteVA Full time

    OverviewJob Title: US Tax Return and Payroll ExpertLocation: Remote workJob DescriptionWe are seeking a highly skilled and experienced Tax Return and Payroll Return Expert with expertise in QuickBooks Online (QBO) to join our team. The ideal candidate will be responsible for managing and preparing US tax returns, handling payroll returns, and maintaining...

  • Payroll Specialist

    2 weeks ago

    Sorsogon, Bicol, Philippines Chacon General Hospital Inc. Full time ₱104,000 - ₱130,878 per year

    The Payroll Specialists is responsible in managing employee payroll. These include consolidating timesheet information and calculation pay according to hours worked and other factors like overtime or holiday pay etc. S/he is also responsible for computing the right amount for taxes, government contribution and other employee pay benefits.Maintains the...

  • Payroll Compliance Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayroll Full time $40,700 - $91,650

    Job Overview">We are seeking an experienced Payroll Compliance Specialist to join our team. As a key member of our payroll risk and compliance team, you will be responsible for ensuring full compliance with all relevant laws and regulations in the APAC region.This is an exciting opportunity to take a leading role in payroll compliance and make a significant...

  • Remote Payroll Expert Job Opening

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayroll Full time $55,000 - $73,000

    Payroll Specialist RoleTutor Me Education is seeking a detail-oriented Payroll Specialist to join our team. The ideal candidate will have extensive experience running payroll using ADP, with strong proficiency in Google Sheets and Excel.The Payroll Specialist will ensure accurate and timely payroll processing for our employees in the United States and...

  • Australian Payroll Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayroll Full time A$60,000 - A$95,000

    Australian Payroll SpecialistDeliver comprehensive payroll solutions for Australia and New Zealand entities. Collaborate with the Senior Manager, Payroll to address queries received through the ticketing tool and email.Key Responsibilities:Process end-to-end payroll operations in compliance with Australian laws and regulations.Respond to payroll-related...

  • Australian Payroll Lead

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayrollProfessional Full time ₱2,400,000 - ₱4,200,000

    About the JobDeel is seeking an experienced payroll professional to lead our end-to-end Australian Payroll Processing team.The ideal candidate will have a proven track record of successfully processing payroll data for Australian employees, ensuring accuracy and compliance with relevant laws and regulations.About the RoleProcess payroll data for Australian...

  • High Volume Payroll Administrator

    6 days ago

    Sorsogon, Bicol, Philippines beBeePayroll Full time ₱500,000 - ₱750,000

    Job SummaryWe are seeking a highly skilled Payroll Specialist to join our team. In this role, you will be responsible for providing quality and efficient payroll, benefits, and HR administration to our customers.">Perform a full range of customer out-sourced activities within our Managed Services offering, in a quality and efficient manner. This includes but...

  • Expert Payroll Specialist

    6 days ago

    Sorsogon, Bicol, Philippines beBeeConsultant Full time ₱7,000,000 - ₱8,500,000

    Job Opportunity">Job Title:">Payroll Consultant">Description:">This is an exciting opportunity to join our team as a Payroll Consultant.">As a Payroll Consultant, you will play a key role in ensuring the successful deployment of Workday solutions for our clients. Your expertise will be invaluable in architecting, configuring and testing Workday solutions to...