Data Expert Technician

1 day ago

Mabalacat, Central Luzon, Philippines beBeeTechnical Full time $90,000 - $120,000
Technical Support Engineer

As a key member of our team, you will provide technical support to our customers, ensuring they receive exceptional service and expert solutions. Your expertise in Big Data, Docker, Kubernetes, and cloud technologies will be invaluable in resolving complex issues and delivering seamless experiences.

The ideal candidate will possess strong analytical skills, the ability to work independently, and excellent communication skills. You will collaborate closely with our engineering, product, and account teams to ensure our customers receive the highest level of support.

Key Responsibilities:

  • Provide technical support for standard and custom deployments
  • Answer break/fix and non-break/fix technical questions
  • Efficiently reproduce reported issues and provide solutions
  • Coordinate with cross-functional teams to resolve customer issues

Requirements:

  • 5+ years of support experience
  • 3+ years of Big Data, Docker, Kubernetes, and cloud technologies experience
  • Expertise in Big Data (Teradata, Hadoop, Data Lakes, Spark)
  • Knowledge of Docker and Kubernetes
  • Familiarity with Cloud technologies (AWS, Azure, GCP)
  • Experience with Security - Authentication (LDAP, OAuth2.0) and Authorization technologies
  • Strong understanding of Linux Skills
  • Proficiency in DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash

Benefits:

  • Competitive salary and benefits package
  • Opportunity for professional growth and development
  • Collaborative and dynamic work environment

What We Offer:

We are committed to fostering an inclusive and diverse culture that values creativity, innovation, and teamwork. Our team is dedicated to delivering exceptional results and making a positive impact on our customers and the industry.

If you are a motivated and experienced technical support engineer looking for a new challenge, please submit your application. We look forward to hearing from you

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