
Client Liaison Specialist
2 days ago
We are seeking a seasoned Client Liaison to manage our dynamic client roster. This critical role is accountable for delivering premium customer service via live chat, voice, and email.
Responsibilities- Serve as the primary point of contact for assigned clients across various communication platforms.
- Effectively handle sensitive feedback and high-stakes interactions with tact and professionalism.
- Resolve issues directly when feasible; escalate critical concerns with comprehensive context.
- Adapt tone and language to align with client personalities while maintaining brand voice standards.
- Document all client interactions in designated project management tools.
- Track onboarding progress, status reports, and contract communications.
- Collaborate with internal teams to ensure seamless client experience.
- Maintain a 10-minute maximum response time during working hours.
12-hour shifts | Rotating rest days (no weekends off)
Working Hours8 AM – 5 PM Central Time
Requirements- Minimum 3 years' experience in a client-facing role (chat, phone, email).
- Proven track record of handling VIP or high-profile clients.
- Exceptional written and verbal English communication skills.
- Ability to manage demanding personalities and de-escalate tense situations.
- Strong organizational skills and attention to detail.
- Comfortable with 12-hour shifts and rotating rest days.
- Proficient in using ClickUp, Google Workspace, Zoom, and other related technologies.
-
Client Liaison Specialist
1 day ago
Caloocan City, National Capital Region, Philippines beBeeMarketing Full time $40,000 - $52,000Client Liaison Specialist (Marketing, Media Management)This role is ideal for a collaborative individual working in a fast-paced environment.The Client Liaison Specialist supports the Client Management team by ensuring the smooth execution of client service and performance marketing functions. Key responsibilities include acting as a liaison between internal...
-
Client Liaison
2 days ago
Caloocan City, National Capital Region, Philippines beBeeLiaison Full time A$18,000 - A$24,000Job OverviewThe role of a Client Liaison is essential for ensuring smooth communication between brokers, lenders, and clients throughout the loan process.About the RoleAs the key point of contact, you will be responsible for liaising with clients to gather required documents and information for loan applications.Key responsibilities include reviewing and...
-
Client Service Liaison
2 days ago
Mandaluyong City, National Capital Region, Philippines beBeeMarketing Full time ₱500,000 - ₱700,000Job Title: Client Service LiaisonIn our fast-paced and collaborative environment, we are seeking a Client Service Liaison to support the Client Management team in executing client service and performance marketing functions. This entry-level position offers exposure to account management, digital advertising, and marketing analytics.As a key liaison between...
-
Senior Client Liaison
2 days ago
Quezon City, National Capital Region, Philippines beBeeCoordinator Full time ₱750,000 - ₱1,200,000Job Title: Client CoordinatorOpportunity Details:This entry-level position supports the management team in ensuring the smooth execution of client service and performance marketing functions.The ideal candidate will act as a key liaison between internal teams, vendors, and clients, executing tasks related to campaign and budget management, and ensuring...
-
Elite Client Liaison
2 days ago
Mandaluyong City, National Capital Region, Philippines beBeeClient Full time ₱800,000 - ₱1,000,000Frontline Client Liaison">Expertise in building rapport with discerning clients via multiple communication channels is a must.Fine-tuning your interpersonal skills to foster trust and empathy will serve you well in this role.Act as the main point of contact for assigned clients, utilizing verbal and written communication to address concerns and provide...
-
Multilingual Liaison Specialist
2 days ago
Caloocan City, National Capital Region, Philippines beBeeLanguage Full time 460,800 - 6,912,000Language Facilitator Job Summary:As a Language Facilitator, you will act as a liaison between parties with different linguistic backgrounds. Your primary responsibility is to ensure seamless communication.This role involves working across various sectors including Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency...
-
Client Service Liaison
1 day ago
Mandaluyong City, National Capital Region, Philippines beBeeRetention Full time $60,000 - $80,000Job Title: Client Service LiaisonKey Responsibilities:Case Management and Resolution: Timely management of customer inquiries within Salesforce while adhering to established service levels.Salesforce Account Monitoring: Maintain accurate information on customer accounts, files, and case records in Salesforce.Customer Communication: Regularly update customers...
-
Partnership Liaison Specialist
2 weeks ago
Quezon City, National Capital Region, Philippines beBeeData Full time ₱150,000 - ₱250,000Job Title: Partnership Liaison SpecialistThis role is ideal for a highly organized individual who can provide exceptional support to our team. As a Partnership Liaison Specialist, you will be responsible for coordinating partnerships between schools and organizations.">ResponsibilitiesGather and verify data on partner schools, including key contacts.Research...
-
Senior Client Support Specialist
2 days ago
Caloocan City, National Capital Region, Philippines beBeeProjectCoordinator Full time ₱600,000 - ₱1,200,000Job OverviewAs a Website Project Coordinator, you will be responsible for assisting clients throughout the production process and serving as the liaison between our clients and the production team.Ensure projects remain within scope and timelines align with approved schedules.Deliver exceptional customer service and collaborate with the product development...
-
Liaison Officer
1 week ago
Caloocan City, National Capital Region, Philippines INGCOPH Full time ₱228,000 per yearKey ResponsibilitiesServe as the primary point of contact for net metering-related matters between the company, utility providers, and government regulatory bodies.Facilitate the end-to-end net metering application process including documentation, submission, approvals, and compliance.Coordinate with internal teams (engineering, sales, legal) to ensure...