Customer Service Representative

1 week ago


Paranaque City, Calabarzon, Philippines Ibex Global Solutions (Philippines) Inc. Full time

About Us

Ibex Global Solutions (Philippines) Inc. is a renowned company that prides itself on providing exceptional customer service to its clients. Our team of dedicated professionals is committed to delivering high-quality solutions that meet the evolving needs of our customers.

Salary Information

The estimated annual salary for this position ranges from PHP 250,000 to PHP 350,000 depending on experience and qualifications. This amount may vary based on individual performance and company policies.

Job Description

We are seeking a skilled Customer Service Representative to join our team in Alabang. As a key member of our inbound email customer support team, you will be responsible for providing assistance to drivers and passengers through email inquiries. Your role will also involve car insurance and registration audit as part of our back office work.

Key Responsibilities

  • Provide top-notch customer service to both drivers and passengers
  • Assist with back office work when queue permits
  • Ensure a positive customer experience through effective communication
  • Meet or exceed company goals and quotas
  • Adhere to company policies and work standards

Qualifications

To succeed in this role, you should have:

BPO experience is an advantage but not requiredA K12 graduate or at least 2 years college undergraduate (without back subjects) in any fieldAt least a high school graduate with 6 months call center experienceExcellent written and verbal communication skillsWillingness to work in shifting schedules, weekends, and holidaysAbility to work onsite at Alabang

Benefits

  • Extensive HMO coverage for you and your dependents
  • Work-onsite allowance
  • Non-taxable allowance on top of basic salary
  • Excellent program incentives based on performance
  • Group life insurance
  • 30 service incentive leaves (paid time off)


  • Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

    Job OverviewWe are seeking a skilled Customer Service Representative Expert to join our team at Topserve Service Solutions Inc. in delivering exceptional customer service and support.About the RoleThis is a full-time opportunity requiring the selected candidate to work 6 days a week with a hybrid set-up, allowing for one day of remote work from home...


  • Paranaque City, Calabarzon, Philippines Neksjob Philippines Full time

    Job Title: Customer Service Representative About the Role: At Neksjob Philippines, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, addressing their concerns and complaints in a...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Company OverviewNeksjob is a dynamic and growing organization that values excellent customer service. We are seeking highly skilled Customer Service Representatives to join our team in Paranaque, with experience in handling easy processes.


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job OverviewNeksjob is currently seeking a Customer Service Representative to join our team in Paranaque. As a key member of our customer-facing team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Salary InformationWe offer a competitive salary of ₱19,029 per month, making it an attractive...


  • Paranaque City, Calabarzon, Philippines Sonak Corporation Full time

    About the RoleThe Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels. The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products. The role will be on a regular day shift initially,...


  • Paranaque City, Calabarzon, Philippines Unity Communications Full time

    Transform Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at Unity Communications. In this role, you will be the friendly voice connecting with customers and delivering top-notch services that make a real difference.You will spend your eight hours:Mastery of clients business systems, technology, workflows, and...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    About NeksjobNeksjob is a dynamic company that values customer satisfaction and excellence in service. As a customer-focused organization, we are seeking a skilled and dedicated professional to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service and support via phone and other communication...


  • Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

    About Topserve Service Solutions Inc.We are a leading provider of shipping and logistics solutions, dedicated to delivering exceptional customer experiences.Salary: $40,000 - $60,000 per year, depending on experienceJob Description:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team,...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    **About Us**Neksjob is a dynamic company that values exceptional customer service.Salary: Our estimated salary for this role is $25,000 - $35,000 per year, depending on experience and qualifications.Job DescriptionAs a Customer Service Representative at Neksjob, you will play a vital role in providing top-notch support to our customers. You will be...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Neksjob Career OpportunityWe are currently seeking a professional Customer Service Representative to join our team at Neksjob. This role is perfect for individuals who enjoy engaging with customers and resolving issues in a timely and professional manner.ResponsibilitiesProvide exceptional customer service and resolve customer complaints in a professional...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues they may have.Responsibilities:Respond to customer inquiries and resolve issues in...


  • Paranaque City, Calabarzon, Philippines S.P. Madrid & Associates Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team at S.P. Madrid & Associates.


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job Title: Customer Service Representative - Paranaque SiteAt Neksjob, we are seeking a highly skilled Customer Service Representative to join our team at our Paranaque site. As a Customer Service Representative, you will be responsible for handling customer concerns and complaints regarding goods and services.Key Responsibilities:Assist customers with...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job OverviewNeksjob is looking for a highly skilled and experienced customer service representative to join our team. This role involves interacting with customers via phone, resolving their queries, and providing them with the information they need about our products and services.About the RoleAs a customer service representative, you will be responsible...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Neksjob.About the Role: As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective responses to customer...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeAbout Us:Neksjob is a dynamic organization that provides exciting career opportunities for individuals looking to make a difference in the customer service industry. Our team of professionals is dedicated to delivering exceptional support and ensuring customer satisfaction.Salary: PHP 19,000 per monthJob...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job Description:At Neksjob Philippines, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns in a professional and timely manner.Responsibilities:Provide exceptional customer service through phone, email, and chatRespond to customer...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Job DescriptionDuties and Responsibilities:We are seeking highly skilled customer service representatives to join our team at Neksjob. As a key member of our call center, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and building long-term relationships.Main Responsibilities:Provide exceptional customer...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    About NeksjobWe are a company that values excellent customer service and seeks to hire dedicated individuals to join our team as Customer Service Representatives. This role is ideal for those who enjoy interacting with people and providing solutions to their concerns.Salary and BenefitsOur competitive salary of 20,000 pesos per month ensures that you are...


  • Paranaque City, Calabarzon, Philippines Neksjob Full time

    Neksjob is currently seeking a Customer Service Representative to join our team at our Paranaque site. This role offers an attractive salary of 19,000 pesos.Job Overview:We are looking for highly motivated and skilled individuals who can handle customer concerns and complaints regarding goods and services. As a Customer Service Representative, you will be...