Front Office Team Member

Job SummaryThe Front Office Team Lead oversees the daily operations of the hotel's front desk to ensure exceptional guest service, efficient check-in/check-out processes, and smooth coordination between front office staff and other hotel departments. This role involves supervising and training front desk personnel, handling guest concerns, monitoring room...

Job SummaryThe Front Office Team Lead oversees the daily operations of the hotel's front desk to ensure exceptional guest service, efficient check-in/check-out processes, and smooth coordination between front office staff and other hotel departments. This role involves supervising and training front desk personnel, handling guest concerns, monitoring room...

OverviewDepartment: Front OfficeEmployee Type: ProbationaryResponsibilitiesShift Supervision: Oversee daily operations during assigned shifts. Ensure the front office team is well-prepared and adequately staffed. Manage guest check-ins, check-outs, and inquiries.Guest Services: Provide exceptional customer service and resolve guest issues or special...

DepartmentFront OfficeJob posted onSep 04, 2025Employment typeProbationaryJob Responsibilities:Shift Supervision:Oversee daily operations during assigned shifts.Ensure the front office team is well-prepared and adequately staffed.Manage guest check-ins, check-outs, and inquiries.Guest Services:Provide exceptional customer service and resolve guest issues or...

Ensures that the Front Office team serve as front line serve team to hotel clients.Conducts regular meetings with the team with regards team training, planning and tapping of department concerns.Relieves to slots that are open because of staff emergency offs etc.Traces relevant client statistics and generate sales from it.Monitors front office...

Job SummaryWe are seeking a skilled and dedicated Front Office Professional to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.

Front Office Manager Responsibilities:Supporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the...

Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

Filinvest Hotel: CRIMSON RESORT & SPA MACTANIn accordance with the policies, procedure and standards of Chroma Hospitality, Inc. and Crimson Resort & Spa, Mactan, and under the direct supervision of the Front Office Manager, the Front Office Supervisor is responsible for guest registration, guest check - out, cashiering and foreign exchange. The position...

OverviewShangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe...