Virtual Support Specialist

16 hours ago

Bacoor, Calabarzon, Philippines beBeeSupport Full time $40,000 - $60,000
Job Opportunity: Virtual Support Specialist

We are seeking a highly organized and proactive Virtual Support Specialist to support client relationships, operational efficiency, and strategic execution. The ideal candidate will primarily assist with back-office operations while serving as the main point of contact for client needs.

This includes addressing inquiries and ensuring a smooth, positive client experience from initial engagement to ongoing support.

  • Must have at least a year of experience in a similar role, preferably as an Executive Assistant or Virtual Assistant.
  • The successful candidate will possess exceptional attention to detail, strong communication skills, proactive collaboration abilities, and the capacity to operate both independently and as a team player.

The ideal candidate will have a positive attitude, honesty, and a personable approach, fostering trust and bringing an uplifting presence to their work.

Key Responsibilities:
  • CRM & Database Management: Manage and update CRM systems and other databases—ensure accurate donation records, contact information, and community data to enable reliable reporting, insights, and outreach efforts.
  • Communications Support: Assist with drafting and distributing weekly community emails or announcements to promote classes, events, or initiatives.
  • Proactive Project Coordination: Anticipate scheduled events and community needs by setting reminders, coordinating publishing timelines, and working with internal teams to ensure materials and client requests are delivered on time.
Preferred Qualifications:
  • Salesforce experience (experience with Salesforce NPSP is a major plus)
  • Basic spreadsheet/Excel formulas and navigation (VLOOKUP, XLOOKUP, Pivot Tables)
  • Website management (e.g., SquareSpace, Ecwid, Wix)
Attributes:
  • Excellent English communication skills.
  • Ability to complete projects in a timely manner and quickly adjust to changing circumstances and embrace new technologies, processes, or methods.
  • Great logical and verbal reasoning skills.
  • Exceptionally detail-oriented.
  • Exceptional problem-solving and information-processing skills.
  • Ability to think outside the box.
  • A great work ethic and interest in learning new concepts and growing with the job.
  • Ability to work both independently and as part of a team.
Benefits:
  • A total of five paid vacation days per year (additional days can be taken unpaid).
  • A 5% raise per year guaranteed (additional raises or bonuses may be given for outstanding performance).
  • A paid 15-minute break for every 4 hours of work.
  • Healthcare benefits after 2 months of full-time work.

* Vacation days increase by 1 vacation day per year. I.e., after one year of employment, the total paid vacation days on year 2 would be six, on year 3 seven, etc.

Our primary focus is to build an energized and motivated workforce where our employees are happy and satisfied with their jobs and growth opportunities.

We are looking forward to making you a part of our team.

Thank you for your time and interest.

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