
Enterprise Technical Expert
17 hours ago
Job Description:
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- The successful candidate will act as a technical expert for enterprise accounts, providing support for standard and custom deployments, answering technical questions, and assisting with upgrades. They will also be responsible for peer training, development, and contributing to reference documentation.">
- The Technical Support Engineer will work closely with Support leadership, Engineering, Product, and Accounts teams to ensure customers receive a value-driven experience. They will coordinate efforts to reproduce reported issues, identify root causes, and provide solutions.">
Required Skills and Qualifications:
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- At least 5 years of experience in technical support">
- 3+ years of experience in Big Data, Docker, Kubernetes, and cloud technologies">
- Strong knowledge of Big Data (Teradata, Hadoop, Data Lakes, Spark), Docker, and Kubernetes">
- Cloud technologies (AWS, Azure, GCP) and Security - Authentication (LDAP, OAuth2.0) and Authorization technologies">
- SSL/TLS and Linux skills">
- DBMS Concepts/SQL Exposure Languages: SQL, Java, Python, Bash">
Benefits:
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- A competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment">
- Flexible paid time off and attractive stock grants">
Why Work with Us?
">We believe that diversity of thought, perspective, background, and experience enables us to own what we do, drive our success, and empower our team members to show up authentically.
">We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional experience.
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