Senior Schedule Coordinator

2 days ago

Makati City, National Capital Region, Philippines beBeeScheduler Full time $60,000 - $75,000
Role Overview

The role of a Scheduler is to ensure seamless operations in a fast-paced home care setting. As the central figure responsible for managing schedules, you will be the glue that holds everything together.

Your primary focus will be on coordinating caregiver schedules, addressing last-minute changes, and communicating effectively with both caregivers and clients.

You will also be tasked with maintaining up-to-date records, identifying potential issues, and working closely with the operations team to resolve any challenges that may arise.

Ultimately, your goal will be to create a stable and efficient work environment where caregivers can thrive and provide exceptional service to clients.

Key Responsibilities
  • Manage and coordinate caregiver schedules across multiple locations
  • Respond promptly to schedule changes, cancellations, or absences
  • Communicate effectively with caregivers and clients via phone or digital channels
  • Maintain accurate and up-to-date records, including scheduling, staffing, and client information
  • Identify potential issues and work with the operations team to address them
  • Collaborate with the ops team to ensure smooth staffing and maintain high-quality client services
Requirements
  • Proven experience in scheduling, preferably in healthcare or home care
  • Excellent organizational and time management skills
  • Able to work calmly under pressure and think critically
  • Strong communication and interpersonal skills
  • Familiarity with software systems and remote communication tools
  • Ability to build strong relationships with stakeholders
  • Self-motivated and proactive, with a willingness to take initiative
  • Comfortable working in a US-based time zone and willing to adhere to company policies
  • Basic computer literacy and ability to use standard office software
Benefits
  • A competitive salary package
  • A comprehensive prepaid HMO coverage plan
  • Ongoing training and professional development opportunities
  • A supportive and collaborative work environment
  • Regular performance evaluations and feedback
About Us

We are a dedicated team committed to providing high-quality services to our clients. We value our employees and strive to create a positive and productive work environment.

We believe in the importance of meaningful work and aim to make a positive impact on our community.

We are looking for talented individuals who share our values and are passionate about delivering exceptional service.

If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.

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