
Scheduling Coordinator
1 day ago
We are seeking a detail-oriented and collaborative scheduling coordinator to join our team.
- Coordinate and manage client and care provider schedules using internal scheduling software
- Analyze care needs, provider skills, preferences, and availability to make the best possible match
- Engage with care professionals and clients to confirm or adjust assignments
- Participate in daily team meetings to address scheduling gaps and optimize processes
- Use internal tools (e.g., scheduling systems, MS Teams) to track and communicate schedule changes
- Make outbound calls to care professionals to confirm assignments, coordinate shift details, or offer additional work
- Ensure all changes are clearly communicated and verbally confirmed to uphold a high standard of care
- You value structure and thrive in predictable, well-organized workflows
- You're a collaborative team player who enjoys working in a supportive environment
- You bring a mix of analytical thinking and emotional intelligence to your work
- You take pride in planning ahead and making thoughtful, effective matches
- You're detail-oriented and communicate with clarity, empathy, and professionalism
- Previous experience in scheduling, coordination, or care management (preferably in healthcare)
- Excellent verbal and written communication skills
- Strong multitasking, organizational, and critical thinking abilities
- Comfortable making outbound calls and coordinating in real-time
- Proficient in—or willing to learn—multiple software platforms (training provided)
- Strong fluency in spoken and written English
- Able to balance analytical data with empathy and human-centered thinking
This role requires a strong ability to prioritize tasks, manage competing demands, and maintain a positive attitude in a fast-paced environment.
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