Customer Service Operations Manager

3 days ago


Pasig, National Capital Region, Philippines Insight Technology Full time

Insight Technology is seeking a Customer Service Operations Manager to oversee the day-to-day operations of our customer service team. As a key member of our sales organization, you will be responsible for ensuring that all customer requests are handled efficiently and effectively.

In this role, you will be accountable for correct and accurate order processing, researching technical information on product requests, and preparing, managing, and submitting sales quotes accurately into the appropriate quote entry system.

With a strong background in customer service, pricing models, supply chain, order management, logistics, and sales life cycle, you will bring valuable expertise to our team. We're looking for someone who can communicate effectively, think critically, and work collaboratively to achieve results.

  • As a Customer Service Operations Manager, you will be part of a structured career path with opportunities for advancement within our organization.
  • Our benefits package includes health insurance available on Day 1 of employment, group life insurance, and flexible work arrangements to support your well-being.
  • At Insight Technology, we value diversity and inclusion, celebrating individuality and promoting equal opportunities for all.


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