
Strategic Vendor Program Manager
2 days ago
The ideal candidate will oversee vendor-aligned service offerings, owning the roadmap, launch, and optimization of SD-WAN, SASE, networking, UCaaS, and cloud solutions.
Key responsibilities include building and managing deep partnerships with core telco vendors and distributors to drive service growth, joint enablement, and procurement efficiency. Negotiation of agreements, SLAs, and pricing structures is also required to maximize business value while ensuring competitive positioning and profitability.
Additionally, the successful candidate will partner with engineering, finance, operations, and sales teams to design scalable frameworks, pricing models, SOPs, and go-to-market strategies. Leading vendor scorecards, KPIs, and quarterly business reviews (QBRs) to measure vendor performance, track service reliability, and identify risks/opportunities is essential.
Maintaining technology, supply chain, and regulatory risks while ensuring compliance with vendor security standards and audit requirements is a critical aspect of this role.
Required Skills & Qualifications- Direct experience managing telco vendor programs with Meraki, Fortinet, Versa, and Cato.
- Strong background in vendor and distributor negotiations, contract management, and SLAs.
- Proven success in building and scaling vendor-aligned managed services programs.
- Familiarity with SD-WAN, SASE, UCaaS, cloud platforms, and networking solutions.
- Financial acumen to manage pricing models, budgets, and cost optimization.
- Strong track record of vendor governance through KPIs, scorecards, and QBRs.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to collaborate effectively across Sales, Engineering, Operations, Finance, and Marketing.
- Room to grow at a high-growth company.
- An environment that celebrates ideas and innovation.
- Your work will have a tangible impact.
- Flexible time off.
- Fun events at cool locations.
- Employee referral bonuses to encourage the addition of great new people to the team.
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