
Agile Project Coordinator
1 week ago
A Scrum Master is a pivotal role in facilitating agile practices and fostering a collaborative environment where cross-functional teams can thrive. This position requires the ability to plan and facilitate Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Key Responsibilities- Guide and coach the team on Agile/Scrum principles tailored to the needs of Microsoft Dynamics Sales and Customer Service system.
- Plan and facilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Act as a servant leader by identifying and resolving roadblocks related to Microsoft Dynamics Sales and Customer Service system projects and operations.
- Collaborate with stakeholders to address dependencies and challenges impacting system functionality or project timelines.
- Encourage self-organization and accountability within the team, particularly in resolving Microsoft Dynamics-related issues.
- Work closely with Product Owners to ensure that backlogs for Microsoft Dynamics Sales and Customer Service are properly groomed and prioritized.
- Facilitate communication between the development team, business stakeholders, and other teams.
- Mentor team members on agile best practices and empower them to take initiative in managing and enhancing Microsoft Dynamics functionality.
- Encourage continuous improvement by leveraging retrospective outcomes and fostering a growth mindset specific to enterprise system management.
- Track key performance indicators (KPIs) such as system uptime, response times, sprint burndown, and cycle time to measure team performance and system success.
- Bachelor's degree in Computer Science, Business, or a related field; or equivalent work experience.
- Certified Scrum Master (CSM) or equivalent Agile certification.
- 3+ years of experience as a Scrum Master in an Agile environment, with demonstrated experience managing enterprise systems like Microsoft Dynamics.
- Proven expertise in facilitating Scrum ceremonies and coaching agile teams working on enterprise-level systems.
- Proven proficiency with agile project management software, such as Azure DevOps or Jira.
- Excellent communication, leadership, and problem-solving skills specific to enterprise system challenges.
- Strong understanding of software development lifecycle (SDLC) processes and agile methodologies applied to CRM systems.
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