Email Communication Strategist

3 weeks ago


Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full time

We are searching for a highly skilled Email and Communication Specialist to join our team at Addmore Outsourcing Inc.

Key Responsibilities:
  • Email Marketing: Develop and execute successful email campaigns, crafting compelling content and managing customer interactions.
  • Communication Strategies: Formulate and implement plans to boost internal and external engagement through email and other channels.
  • Email List Management: Regularly update and segment email lists for precision targeting and compliance with data protection laws.
  • Customer Communications: Handle inquiries and resolve issues with clients, customers, and stakeholders, fostering positive relationships.
  • Email System Management: Collaborate with IT departments to resolve technical problems with email systems and communication tools.
  • Email Performance Analysis: Track and evaluate email campaign metrics to inform and enhance future efforts.
  • Best Practices: Document email and communication procedures and support team members with training on email marketing and communication best practices.

Requirements:

  • Bachelor's degree in Marketing, Communications, Business, or related fields.
  • Exceptional written and verbal communication skills.
  • Meticulous attention to detail and robust organizational skills.
  • Capable of independent work and handling multiple projects remotely.
  • Demonstrated expertise as an email marketing or communication specialist.
  • Experience with platforms like Mailchimp and Constant Contact is advantageous.
  • Skilled in email marketing software, CRM, and analytics tools; knowledge of HTML/CSS is beneficial.


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