Customer Service Representative with Live Chat Expertise
20 hours ago
We are seeking a highly skilled Customer Service Representative with live chat experience to join our team at Technodream Web Design Inc. in Baguio. The ideal candidate will have at least 6 months of BPO experience and possess excellent communication skills.
Key Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
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Baguio City, Cordillera, Philippines Technodream Web Design Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Technodream Web Design Inc. in Baguio, Philippines.Key Responsibilities:Customer Communication: Identify and assess customers' needs to achieve satisfaction, build sustainable relationships, and trust with customer accounts...
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Baguio City, Cordillera, Philippines Technodream Web Design Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Technodream Web Design Inc. in Baguio. The ideal candidate will have at least 6 months of BPO experience and possess excellent communication skills.Key Responsibilities:Identify and assess customer needs to achieve...
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