Customer Service Representative

1 month ago


Baguio City, Cordillera, Philippines NMS Philippines Full time
Job Title: Text Chat Operator

Foster a positive and engaging online community as a Text Chat Operator with NMS Philippines. As a key member of our team, you will be responsible for providing exceptional customer service and support to our subscribers through live chat interactions.

Key Responsibilities:
  • Respond to subscriber inquiries and concerns in a timely and professional manner.
  • Utilize creative communication skills to provide a personalized and enjoyable experience for subscribers.
  • Adhere to company and client policies and guidelines.
  • Monitor and report any issues or concerns that may arise.
Requirements:
  • Exceptional written and verbal communication skills in English.
  • Strong multitasking and prioritization abilities.
  • Emotional understanding of subscriber needs and perspectives.
  • Ability to work independently and collaboratively as a team member.

NMS Philippines is committed to providing a safe and enjoyable experience for all users. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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