Customer Service Expert

3 days ago


Baguio City, Cordillera, Philippines beBeeService Full time ₱6,000,000 - ₱9,500,000

We are seeking a skilled Customer Service Expert to join our remote team.

Job Overview

This role involves resolving customer support tickets in a timely and professional manner. The successful candidate will have strong technical skills, including SQL, Linux, and networking expertise.

Key Responsibilities
  • Resolve customer support tickets via phone, email, or ticketing system.
  • Troubleshoot complex technical issues related to SQL, Linux, and networking.
  • Collaborate with clients to deliver effective solutions.
  • Provide after-hours/holiday support when required.
Required Skills
  • 4+ years' experience in customer support, preferably in a production environment.
  • Strong knowledge of Linux OS and network administration.
  • Familiarity with relational databases (Oracle/PostgreSQL).
  • Excellent communication and problem-solving skills.
Benefits
  • Fully remote work arrangement.
  • Health & life insurance, lifestyle rewards program, gratuity, and more.
Working Conditions
  • Flexible working hours.
  • A dynamic and supportive team environment.


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