Customer Service Expert

2 days ago


Baguio City, Cordillera, Philippines beBeeSupport Full time ₱600,000 - ₱800,000
Support Specialist

We are seeking an experienced Support Specialist to join our team. This role offers the chance to make a meaningful impact while working with cutting-edge solutions.

  1. Resolve customer support tickets and ensure timely updates.
  2. Troubleshoot technical issues, including SQL, Linux, networking, and VPNs.
  3. Collaborate with clients to deliver exceptional outcomes.
  4. Provide after-hours/holiday support when required.

Key qualifications:

  • 4+ years' experience in SQL, production environments, and client support.
  • Linux OS support and network administration knowledge.
  • Familiarity with relational databases (Oracle/PostgreSQL).

Desirable skills:

  • Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience.
  • Utility industry or Smart Grid exposure.
  • ITIL/ITSM background.
Benefits

• Fully remote work

• Comprehensive benefit package

• Lifestyle rewards program

• Health and life insurance

What We Offer

We empower our employees to make a difference and provide opportunities for growth and development. Our award-winning culture values teamwork and innovation.



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