IT Service Delivery and Quality Expert

7 days ago


Taguig, National Capital Region, Philippines Baker McKenzie Full time

Baker McKenzie's IT Service Delivery and Quality Expert will be responsible for ensuring the delivery of high-quality IT services to our global organization. This includes providing technical, administrative, and procedural support for our Firm's information security program.

Your key responsibilities will include:

  • Implementing industry best practices around IT service delivery and quality.
  • Developing and maintaining knowledge bases and playbooks.
  • Liaising with internal stakeholders to ensure compliance with Firm policies and standards.

To succeed in this role, you will need:

  • Proven experience in IT service delivery and quality.
  • Strong analytical and problem-solving skills.


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