Senior Non-Emergency Medical Transportation Coordinator

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeTransportation Full time $40,000 - $60,000
Job Overview

We are seeking a seasoned professional with experience in Non-Emergency Medical Transportation (NEMT) to contribute to our team's success. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to build rapport with clients.

Key Responsibilities
  • Utilize NEMT expertise to confidently communicate services, procedures, and best practices.
  • Make outbound calls to schedule transportation appointments while addressing objections effectively.
  • Provide outstanding service to clients by listening actively and ensuring satisfaction.
  • Maintain professionalism with excellent telephone etiquette and a clear command of the English language.
  • Manage and organize client schedules, ensuring accuracy and efficiency in documentation.
Required Skills and Qualifications
  • Proven experience in the NEMT industry or related fields.
  • Strong communication skills, both verbal and written.
  • Ability to handle objections with confidence and professionalism.
  • Detail-oriented and highly organized, with a focus on meeting client expectations.
  • Tech-savvy and comfortable using scheduling and documentation tools.
Benefits and Opportunities

We offer a dynamic and supportive work environment, where you can grow professionally and develop your skills. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply.

Equality and Compliance

We are an equal opportunity employer and do not discriminate based on protected characteristics.

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