Technical Support Leader

7 days ago


Manila, National Capital Region, Philippines People360 Consulting Corporation Full time

Job Description:

IT Supervisor at People360 Consulting Corporation

The ideal candidate will have experience leading technical teams and possess strong problem-solving skills.

Main Duties:
  1. Work closely with the IT Department head to achieve team goals.
  2. Supervise daily activities of the Technical Support Team, focusing on:
    1. Ensuring computer systems operate efficiently.
    2. Configuring computer hardware, operating systems, and applications.
    3. Maintaining computer systems and networks.
    4. Identifying and resolving system and network issues.
    5. Replacing parts as required.
  3. Supporting software engineering processes.
  4. Developing program codes and setting objectives for all applications.
  5. Collaborating with departments to analyze user requirements and deliver support.
  6. Managing project lists, prioritizing tasks, and developing team strategies.
  7. Improving systems and recommending enhancements.
  8. Providing support through documentation and reporting.
  9. Fostering good working relationships with customers and colleagues.


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