Technical Support Engineer

2 weeks ago


Manila, National Capital Region, Philippines J-K Network Services Full time

BENEFITS:- 13th Month Pay- HMO Coverage on Day 1- 25 Paid Time-Off (PTO) Credits per Year (2.083 per month)- Government Mandated Benefits- Opportunities for Career GrowthCOMPANY PROFILE:A global leader in customer service and technical support, providing solutions to enhance user experiences for home appliances and air conditioning systems.Position: CSR Tech Support (Air Conditioning)Company Industry: BPO CompanyWork Location: Eton Cyberpod, Ortigas CitySalary: Php 30,000 - Php 47,000Work Set-Up: On-siteJOB REQUIREMENTS:- Experience in technical support or customer service (preferably in AC systems)- Strong troubleshooting and problem-solving skills- Excellent verbal and written communication skills- Familiarity with error codes and system diagnostics- Amenable to work on mid-to-night shift (UK timezone)JOB RESPONSIBILITIES:- Provide technical support for air conditioning systems through phone- Troubleshoot and resolve system errors and malfunctions- Collaborate with field technicians for complex repairs- Maintain up-to-date knowledge of AC system features and technology- Contribute to the improvement of customer experienceRECRUITMENT PROCESS: ONLINE PROCESS- TA Interview- Harver Assessment (c/o Foundever)- Ops Interview- Client Interview



  • Manila, National Capital Region, Philippines Developer Soft and Technical Support Sea Inc. Full time

    We are Developer Soft and Technical Support Sea Inc., a software development company with a passion for innovation and excellence. Our team of experts specializes in developing UI components, report generation solutions, and visual data display systems targeting .NET, HTML/JS, and VCL.We are seeking talented individuals who share our vision and values. As a...


  • Manila, National Capital Region, Philippines EFlexervices Full time

    Who we are:eFlexervices is a BPO company with a legacy spanning 22 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    About the RoleWe are seeking an experienced Senior Facade Designer to join our team at Gig Engineer. As a key member of our facade design team, you will play a crucial role in leading and managing the facade design process across multiple projects.You will collaborate with architects, engineers, contractors, and consultants to ensure seamless integration of...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    Join Our Expanding Global Support TeamWe are growing our Level 2 Technical Support team and are looking for a skilled and proactive L2 Support Engineer to join us. In this role, you will work closely with our Level 1 and Level 3 support teams across the globe, providing advanced technical expertise to resolve complex issues and ensure a seamless customer...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    Lead and manage the facade design process, covering conceptual development, technical detailing, and construction documentation across multiple projects.Collaborate with architects, engineers, contractors, and consultants to ensure seamless integration of facade designs with overall project objectives, balancing aesthetics, function, performance, and...


  • Manila, National Capital Region, Philippines Asia Select Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Sales Support Engineer to join our team at Asia Select Inc. As a key member of our sales support team, you will play a vital role in providing expert assistance to customers, sales teams, and customer service representatives.Main Responsibilities:Serve as the primary technical contact, addressing customer...


  • Manila, National Capital Region, Philippines AlphaESS Full time

    AlphaESS Manila, National Capital Region, PhilippinesTechnical Support EngineerWe are a leading provider of energy storage solutions delivering reliable and cost-effective power to homes and businesses.Key Responsibilities:Provide excellent customer service by answering inbound queries via phone, email, and chat during assigned hours.Solve technical problems...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    Job DescriptionKMC Solutions is seeking a skilled and proactive L2 Technical Support Engineer to join our expanding global support team. As a Level 2 Technical Support Engineer, you will be at the forefront of troubleshooting hardware, software, and network challenges.Provide advanced technical support for hardware, software, and network-related...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    Our Ideal CandidateWe are seeking an experienced facade designer who is passionate about their work and committed to delivering high-quality results. As a key member of our facade design team, you will play a crucial role in leading and managing the facade design process across multiple projects.You will have expertise in facade systems, materials, and...


  • Manila, National Capital Region, Philippines KMC Solutions Full time

    **Technical Support Engineer L3 Job Description**KMC Solutions is seeking a highly skilled Technical Support Engineer L3 to provide top-tier escalation support for Arlo cameras and accessories.The ideal candidate will have extensive knowledge of cloud technologies, camera security systems, and networking protocols. Excellent communication and analytical...


  • Manila, National Capital Region, Philippines Gig Engineer Full time

    Facade Design ExpertiseWe are looking for an experienced facade design expert to join our team at Gig Engineer. As a key member of our facade design team, you will play a crucial role in delivering high-quality facade designs that meet client expectations.You will have expertise in facade systems, materials (glass, aluminum, cladding, etc.), and...


  • Manila, National Capital Region, Philippines Ll Oefentherapie Full time

    The Customer Success Associate Development Program (CSADP) prepares entry-level candidates for an exciting and rewarding career within Oracle NetSuite. Associate Technical Support Engineer (ERP) participate in an initial onboarding experience focused on building customer management and technical knowledge through training, development, and shadowing.Our...


  • Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    We are seeking a highly skilled Technical Support Engineer for App Development to join our team at Cognizant Technology Solutions Philippines Inc.As a Technical Support Engineer for App Development, you will be responsible for delivering proactive and reactive support for customers, partners, and internal teams to resolve issues, address subscription...


  • Manila, National Capital Region, Philippines AlphaESS Full time

    AlphaESS Manila, National Capital Region, PhilippinesCustomer Technical Support EngineerAlpha ESS is a leading provider of energy storage solutions that deliver reliable and cost-effective power to homes and businesses. Our products include batteries, inverters, and management systems that help customers to save money on energy bills and reduce their carbon...


  • Manila, National Capital Region, Philippines Five9 Philippines Inc. Full time

    As a Technical Support Engineer at Five9 Philippines Inc., you will play a pivotal role in delivering exceptional customer experiences. Our cloud contact center software is the backbone of our business, and we are looking for a skilled professional to join our team.Key Responsibilities:Evaluate and troubleshoot technical concerns with our product used by...


  • Manila, National Capital Region, Philippines Traild Pty Full time

    About the JobAs a Technical Support Engineer - Accounts Payable at Traild Pty, you will be responsible for providing expert technical support to our customers. This includes troubleshooting and resolving software-related issues, working closely with our development teams to identify and implement long-term solutions.You will have the opportunity to work on a...


  • Manila, National Capital Region, Philippines Pax8 Philippines Inc. Full time

    Position Summary:Join our dynamic Global Partner Support team as a Technical Support Engineer L2 in Makati City You'll be a key player in empowering our Managed Service Provider (MSP) partners by providing expert technical assistance across our platform's diverse services. This role offers a unique opportunity to directly impact partner success through...


  • Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time

    About the Job:We are seeking a highly skilled Technical Support Expert to join our team at Cognizant Technology Solutions Philippines Inc. As a Technical Support Expert, you will play a critical role in delivering exceptional technical support to our clients. Your responsibilities will include managing multiple support channels, troubleshooting complex...


  • Manila, National Capital Region, Philippines Broadridge Full time

    Support EngineerBroadridge is a leading technology provider to the financial services industry, empowering clients to accomplish more. We are seeking a proactive and skilled Technical Support Engineer to join our Global FIX Support team.Provide high-level support for multiple Broadridge Trading and Connectivity Services products.Handle internal and external...


  • Manila, National Capital Region, Philippines Icon Equipment Solutions Philippines Inc Full time

    Role Description:The Technical Support Manager will be responsible for providing technical guidance and support to sales teams, ensuring they have the necessary product knowledge to successfully engage with customers. The ideal candidate will have a strong understanding of heavy equipment mechanics, operations, and safety protocols.Main...