Technical Support Specialist
2 weeks ago
Our goal is to find a highly skilled and customer-focused Technical Support Representative who can provide exceptional service to our customers.
About the Role- We are looking for an individual with excellent technical knowledge and problem-solving skills to assist customers with troubleshooting, product setup, and technical inquiries across various platforms.
- Provide first-level technical support to customers via phone, email, or chat.
- Assist customers with troubleshooting, product setup, and technical inquiries.
- Collaborate with other teams to resolve complex technical issues.
- Stay up-to-date with new technologies and products to provide accurate information to customers.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience in technical support or related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals.
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