Customer Support Specialist

3 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Job Description

We are Neksjob, a leading company providing top-notch customer support services. As a Client Service Representative, you will be the face of our company, ensuring that our clients receive prompt and effective assistance via calls and emails.

Main Responsibilities:

  • Handle Customer Inquiries: Respond to client inquiries in a professional and empathetic manner, resolving their concerns and complaints efficiently.
  • Utilize CRM Tools: Leverage our CRM software to document and track interactions, maintaining accurate records and enhancing customer satisfaction.
  • Meet Service Targets: Work collaboratively with the team to meet service level targets, delivering quality customer support and driving business success.

About Us

Neksjob is a dynamic organization dedicated to providing exceptional customer experiences. Our commitment to excellence drives us to innovate and improve continuously.



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