Customer Support Specialist
3 days ago
Job Description
We are Neksjob, a leading company providing top-notch customer support services. As a Client Service Representative, you will be the face of our company, ensuring that our clients receive prompt and effective assistance via calls and emails.
Main Responsibilities:
- Handle Customer Inquiries: Respond to client inquiries in a professional and empathetic manner, resolving their concerns and complaints efficiently.
- Utilize CRM Tools: Leverage our CRM software to document and track interactions, maintaining accurate records and enhancing customer satisfaction.
- Meet Service Targets: Work collaboratively with the team to meet service level targets, delivering quality customer support and driving business success.
About Us
Neksjob is a dynamic organization dedicated to providing exceptional customer experiences. Our commitment to excellence drives us to innovate and improve continuously.
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