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Onboard Applications Expert

1 week ago

Manila, National Capital Region, Philippines Royal Caribbean Group Full time

About Royal Caribbean Group

Royal Caribbean Group is a global leader in the cruise industry, operating a diverse fleet of ships around the world. We are seeking an experienced Onboard Applications Expert to join our team and help us optimize our onboard systems.

Job Summary

The successful candidate will be responsible for providing technical support for onboard applications, including troubleshooting complex technical issues and maintaining knowledge of best practices for IT security and compliance.

Key Responsibilities

  • Provide technical support for onboard applications, including troubleshooting complex technical issues.
  • Maintain knowledge of best practices for IT security and compliance.
  • Collaborate with cross-functional teams to identify and resolve technical issues.
  • Develop and implement process improvements to optimize system performance.
  • Analyze system data to identify trends and areas for improvement.

Required Skills and Qualifications

  • Bachelor's degree in Computer Science or related field.
  • At least two years of experience in a technical support role.
  • Proven problem-solving skills and ability to diagnose complex technical issues.
  • Knowledge of network architecture, connectivity, and troubleshooting.
  • Proficiency in Linux operating systems and software tools.