
Career Opportunity as Specialist, Customer Success
1 day ago
This position involves managing customer contacts and communications via phone and email.
Job Responsibilities- Conduct health checks at recurring intervals to gauge product satisfaction and value completion.
- Develop product knowledge to address customer objections intelligently.
- Document and track feedback and measurements through surveys, calls, and emails.
- Capture customer expectations, experiences, satisfaction, and potential abandonment - 'Voice of the Customer'
- Address customer concerns through appropriate communication channels.
The ideal candidate should have prior success in achieving personal and team sales quotas/goals, experience in high-volume calling, and ability to follow call scripts.
Requirements- 2+ years of experience working in customer service.
- Excellent knowledge of MS Office programs.
- Experience working with Salesforce.com or similar CRM.
Our company offers a range of benefits including health insurance with dental coverage, paid time off, and life insurance. We also provide equipment and a dedicated workspace at home for our Virtual First employees.
Location: PHL Makati City - Ayala North Exchange
Employment Details- Seniority level: Entry level
- Employment type: Full-time
- Job function: Human Resources
- Industries: IT Services and IT Consulting
-
Customer Success Advocate
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSuccess Full time ₱500,000 - ₱750,000Unlock Career Growth as a Customer Success AssociateThis role is ideal for individuals who excel in client engagement and support initiatives. The Customer Success Associate will be responsible for delivering engaging product demonstrations, supporting customer onboarding, and acting as a key communication link between the company and clients.Key...
-
Remote Career Opportunity
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeAdministrative Full time ₱150,000 - ₱250,000Are you looking for a remote career opportunity?An Administrative Assistant role is available, working from home as a full-time position. This entry-level job requires strong organizational skills and attention to detail.The ideal candidate will be fluent in English and comfortable with calls. A reliable 8GB RAM computer and 10Mbps wired internet connection...
-
Successful Customer Connectors Wanted
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeAppointment Full time ₱24,784 - ₱34,874Job Description As an Appointment Coordinator, you will be responsible for connecting potential customers with our sales team to schedule consultations. This role requires excellent communication skills and the ability to build relationships with clients. Responsibilities: Making outbound calls to potential customers Scheduling consultations between...
-
Growing Customer Service Careers
1 week ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱120,000 - ₱200,000The role of Customer Service Representative involves interacting with customers via various communication channels to provide support and resolve routine issues related to client products or services.This position requires a customer-centric approach, ensuring that service delivery meets contractual Key Performance Indicators (KPIs). Key responsibilities...
-
Customer Success Professional
2 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeEnterprise Full time $80,000 - $150,000Job Overview">We are hiring a customer success professional to join our growing team. This role involves developing trust with customers, understanding their objectives, and aligning expectations by suggesting relevant services and products, alleviating pain points, and drawing collaboration roadmaps.">Customer success is a strategic department aimed at...
-
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time $25,000 - $35,000Customer Service Representative OpportunityMaintain exceptional relationships with customers through proactive engagement and resolution of inquiries.The ideal candidate will possess a strong command of the English language, excellent communication skills, and a high level of empathy to handle complex customer situations. This role requires individuals who...
-
Customer Service Representative Opportunity
1 week ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerService Full time ₱420,000 - ₱840,000Job Summary:We are seeking a talented Customer Service Representative to join our team. This role involves interacting with customers via various communication channels, including inbound and outbound calls, as well as digital platforms.Key Responsibilities:Deliver exceptional customer service by resolving issues in a timely and professional manner.Provide...
-
Customer Success Partner
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSuccess Full time $85,400 - $122,000As a champion of customer success, you will play a pivotal role in ensuring every user effectively utilizes our platform. You'll be the primary point of contact, responsible for driving success through innovative solutions and relationship building.To excel in this position, you must possess experience in:Encouraging customers to adopt new features that...
-
Customer Success Leader
1 day ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeGrowth Full time ₱800,000 - ₱1,200,000Key Account Growth ManagerWe are seeking a seasoned Key Account Growth Manager to drive incremental revenue from our existing customers.Job Description:This role is critical to the success of our business, and we need someone with the right blend of technical savvy and sales expertise. As a Key Account Growth Manager, you will be responsible for developing...
-
Customer Support Specialist
2 days ago
Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time ₱126,108 - ₱245,216We are seeking a highly skilled professional to join our team as a Customer Support Specialist. This is a dynamic role that requires strong communication skills, technical proficiency, and the ability to provide exceptional customer service.Job DescriptionThe ideal candidate will be responsible for responding to customer inquiries, resolving issues in a...