Customer Success Professional

We are seeking a seasoned professional to drive customer satisfaction and adoption goals. The ideal candidate will have a strong understanding of enterprise-level customer success principles and be able to leverage that expertise to drive growth and expansion within our customer base.The role requires a unique blend of technical expertise, sales acumen, and...

Unlock Career Growth as a Customer Success AssociateThis role is ideal for individuals who excel in client engagement and support initiatives. The Customer Success Associate will be responsible for delivering engaging product demonstrations, supporting customer onboarding, and acting as a key communication link between the company and clients.Key...

As a champion of customer success, you will play a pivotal role in ensuring every user effectively utilizes our platform. You'll be the primary point of contact, responsible for driving success through innovative solutions and relationship building.To excel in this position, you must possess experience in:Encouraging customers to adopt new features that...

Key Account Growth ManagerWe are seeking a seasoned Key Account Growth Manager to drive incremental revenue from our existing customers.Job Description:This role is critical to the success of our business, and we need someone with the right blend of technical savvy and sales expertise. As a Key Account Growth Manager, you will be responsible for developing...

Customer Success Operations ManagerWe are seeking a highly skilled professional to oversee the customer success operations and drive strategic initiatives that support business growth.Main Responsibilities:Design and Optimize Customer Journey: Define and refine workflows to support customer-facing teams, standardize playbooks, renewal processes, health...

Job Description As an Appointment Coordinator, you will be responsible for connecting potential customers with our sales team to schedule consultations. This role requires excellent communication skills and the ability to build relationships with clients. Responsibilities: Making outbound calls to potential customers Scheduling consultations between...

Job OverviewWe are seeking a seasoned customer advocate to oversee the successful adoption and renewal of Nooks among mid-market and enterprise customers.This role entails guiding stakeholders throughout the customer journey, onboarding new customers, proactively addressing adoption challenges, supporting the customer journey with thought-leadership content,...

Job DescriptionThis role involves leading a team of Technical Support Representatives, ensuring the successful support of the user base and continuous improvement of team capabilities and performance.Manage time effectively to balance leadership duties with case work.Lead by example in case quality and proactively support users of Turnitin products...

We are seeking a highly motivated professional to support our global customers who have implemented the Learning Platform. This role will play a key part in delivering exceptional customer experiences and executing the digital transformation of customer experience.The successful candidate will manage the digital customer experience for dynamic customers,...

Specialist, Customer Success RoleThis position involves managing customer contacts and communications via phone and email. Job ResponsibilitiesConduct health checks at recurring intervals to gauge product satisfaction and value completion.Develop product knowledge to address customer objections intelligently.Document and track feedback and measurements...