Personalized Support Specialist

15 hours ago


Bacoor, Calabarzon, Philippines beBeeCustomer Full time ₱70,000 - ₱80,000
Personalized Support Specialist

GrowthAssistant is seeking a highly skilled Personalized Support Specialist to play a key role in delivering exceptional customer experiences. In this role, you'll serve as a trusted advisor, providing empathetic, thoughtful, and personalized assistance through email and chat.

Company Benefits:

  • 100% Remote Work
  • Attendance, Anniversary, and Referral Incentives
  • Paid and US Holiday Time Off
  • Health Insurance
  • Yearly Performance Evaluation

Responsibilities:

  • Manage, communicate, and respond to our customers via email and chat.
  • Understand customers' needs and provide them with appropriate personalized solutions.
  • Act as a trusted advisor to individuals, providing guidance, best practices, and recommendations to maximize their experience with our products/services (while collaborating with our research, product, and logistics teams).
  • Build strong relationships with individuals by providing trust, empathy, and professionalism.

Who We're Looking For:

  • The ideal candidate has a


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