Account Support Professional

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerService Full time ₱17,000 - ₱20,400
Customer Service Representative Opportunity

We are seeking a highly skilled and dedicated customer service professional to support our account team. This role requires excellent communication skills, a strong work ethic, and the ability to adapt to changing priorities.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints and issues in a fair and efficient manner.
  • Provide product information and sales support to customers.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.

Required Skills and Qualifications:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.

Preferred Qualifications:

  • Bachelor's degree in a related field (e.g. business, marketing, communications).
  • 1-2 years of customer service experience in a call center or similar environment.
  • Familiarity with customer relationship management (CRM) software and other technology tools.

This is an exciting opportunity to grow your career and contribute to delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this challenging position.

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