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Relationship Builder

1 week ago

Davao City, Davao, Philippines MAKOTOYA JAPANESE RESTAURANT DAVAO Full time
Key Responsibilities

We are seeking a highly skilled Relationship Builder to join our team at MAKOTOYA JAPANESE RESTAURANT DAVAO. In this role, you will be responsible for building and maintaining strong relationships with our clients.

  • You will work closely with clients to understand their needs and offer solutions that align with our company offerings.
  • Serve as the main point of contact for client communications, ensuring seamless interaction and effective issue resolution.
  • Manage client accounts, focusing on satisfaction and retention through proactive engagement and exceptional service.
  • Identify opportunities for upselling or cross-selling additional services, driving revenue growth and expanding our customer base.
  • Collaborate with internal teams (sales, marketing, customer service, etc.) to meet client expectations and deliver tailored solutions.
  • Prepare reports on account performance, sales metrics, and customer feedback, providing valuable insights for strategic decision-making.