Workforce Planner/Scheduler Professional

We are seeking an exceptional Workforce Management and Scheduling Professional to join our growing WFM team at IOPEX Technologies Philippines in Taguig. This role offers a unique opportunity to showcase your talents and create your success story with us.As a Workforce Management and Scheduling Professional, you will be responsible for managing the...

Workforce Planning and Scheduling ExpertWe are seeking a highly skilled Workforce Planning and Scheduling Expert to join our growing team. As a key member of our workforce management team, you will be responsible for planning and scheduling the workforce to meet the required capacity for our programs.Key Responsibilities: Plan and schedule the workforce to...

Job Description:Support the Team:Be a Key Player: Assist in providing optimal staffing requirements for all new and existing businesses and plays a crucial role in preparing short-term and long-term staffing projections using optimal staffing plans.Uphold Performance Metrics: Assists in publishing finalized staffing plans every week after discussions with...

Key QualificationsAt Least 2 Years of Work Experience in a Call CenterPrevious Experience as a Resource Planner/Capacity PlannerSkilled in CMS Avaya Supervisor/eWFM/IEX ApplicationsStrong Proficiency in MS-ExcelExcellent Communication and Presentation SkillsAbility to Communicate with Various StakeholdersThorough Understanding of WFM ConceptsStrong...

Job Title: Workforce Management ProfessionalAbout the Role:We are seeking a highly skilled Workforce Management Professional to join our team. As a Workforce Management Professional, you will be responsible for managing the performance of a team, rolling out agent schedules, forecasting resource requirements, and creating meaningful dashboards and...

Job Summary:As a Workforce Management Specialist at TASQ Staffing Solutions, you will be responsible for optimizing staffing levels to meet contractual goals. This involves analyzing forecasts and staffing assumptions to ensure the team is adequately staffed.You will assist in providing staffing requirements for new and existing businesses, preparing...

Job SummaryWe are seeking a highly skilled Workforce Optimization Specialist to join our team at TASQ Staffing Solutions. As a key member of our operations team, you will play a critical role in ensuring the efficient management of our workforce.About the RoleThe ideal candidate will have a strong background in resource planning and capacity management, with...

Unlock Your Potential as a Workforce Management ProfessionalWe are seeking a talented and experienced Workforce Management Professional to join our growing #happy@work WFM team at IOPEX Technologies Philippines - Taguig.Key Responsibilities:Manage the performance of a team consisting of Workforce Leads and Analysts.Develop and implement agent schedules that...

About the RoleWe are seeking an experienced Senior Workforce Management Specialist to join our team at TASQ Staffing Solutions. This is a challenging and rewarding opportunity to lead workforce optimization initiatives and drive business growth.Job SummaryThe successful candidate will be responsible for developing and implementing optimal staffing plans,...

Job Title: Senior Construction PlannerDescription:We are seeking a highly skilled Senior Construction Planner to join our team at DDT Konstract Inc. As a Senior Construction Planner, you will be responsible for planning and coordinating construction projects from inception to completion. Your primary role will be to ensure that projects are delivered on...

Job Description:We are seeking a highly skilled Workforce Management Professional to join our growing WFM team at IOPEX Technologies Philippines - Taguig. The successful candidate will be responsible for managing and ensuring that service level agreements for various programs are met. They will oversee call volume, daily attendance, and program break...

Job ResponsibilitiesRespond promptly to customer inquiries and concerns via various communication channels.Resolve customer issues and complaints effectively and efficiently.Manage high volumes of inbound and outbound interactions.Maintain accurate records of customer interactions and transactions.QualificationHigh School or College Graduate with at least 6...

Company Overview:iOPEX Technologies Philippines - Taguig is a dynamic and innovative company that offers exciting opportunities for growth and development.Salary: We offer a competitive salary package of ₱50,000 to ₱80,000 per month, depending on experience.Job Description:We are seeking an experienced Operations Manager to join our team. The successful...

Unlock Your Potential as a Workforce Management ProfessionalWe are seeking a talented and experienced Workforce Management professional to join our growing team at IOPEX Technologies Philippines - Taguig. As a key member of our workforce management team, you will be responsible for managing the performance of a team comprised of Workforce Leads and...

Workforce Management ManagerWe're looking for a talented Workforce Management professional to join our growing team at IOPEX Technologies Philippines - Taguig. As a Workforce Management Manager, you'll play a crucial role in ensuring the success of our operations.### Responsibilities* Manage the performance of a team consisting of a Workforce Lead and...

Workforce Management ManagerAre you a seasoned professional looking for a new challenge? We're seeking a talented Workforce Management Manager to join our growing team at IOPEX Technologies Philippines - Taguig.Key Responsibilities:Manage the performance of a team consisting of Workforce Leads and Analysts.Develop and implement agent schedules that meet...

Workforce Management ManagerWe are seeking a highly skilled Workforce Management Manager to join our growing team at IOPEX Technologies Philippines - Taguig. As a key member of our workforce management team, you will be responsible for managing the performance of a team comprised of a Workforce Lead and Workforce Analysts.Key Responsibilities:Manage...

Key Responsibilities:- Lead process transformation initiatives in operations or workforce management, leveraging 5-7 years of experience with WFM applications and program management.- Develop and maintain strong relationships with employees and team members, fostering a collaborative environment and driving trust and professional rapport.- Analyze data,...

About the RoleWe are seeking a highly skilled Workforce Transformation Expert to join our team at TASQ Staffing Solutions.This is a fantastic opportunity for a Process Optimization Lead to drive efficiency and productivity in our operations.Key ResponsibilitiesTransform processes to improve efficiency and productivity.Lead program management initiatives to...

Job SummaryWe are seeking a highly skilled Workforce Services Senior Analyst to join our team at Neksjob. As a key member of our workforce management team, you will be responsible for ensuring the timely delivery and accuracy of reports prepared by Intraday Analysts and other WFM disciplines.Key ResponsibilitiesDevelop and ensure the integrity and...