Workforce Optimization Specialist
2 weeks ago
- At Least 2 Years of Work Experience in a Call Center
- Previous Experience as a Resource Planner/Capacity Planner
- Skilled in CMS Avaya Supervisor/eWFM/IEX Applications
- Strong Proficiency in MS-Excel
- Excellent Communication and Presentation Skills
- Ability to Communicate with Various Stakeholders
- Thorough Understanding of WFM Concepts
- Strong Analytical Skills to Identify Trends and Patterns
- Experience with Multi-Skill/Site/Vendor Scheduling Scenarios and Omni-Channel Programs
As a key member of the TASQ Staffing Solutions team, the successful candidate will leverage their expertise to drive workforce optimization and capacity management initiatives.
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Workforce Optimization Specialist
7 hours ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob SummaryWe are seeking a highly skilled Workforce Optimization Specialist to join our team at TASQ Staffing Solutions. As a key member of our operations team, you will play a critical role in ensuring the efficient management of our workforce.About the RoleThe ideal candidate will have a strong background in resource planning and capacity management, with...
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Workforce Optimization Manager
2 days ago
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full timeJob Title: Lead Workforce Performance SpecialistAbout the Job:We are seeking a skilled Workforce Optimization Manager to join our dynamic team at IOPEX Technologies Philippines in Taguig. As a key member of our workforce management team, you will be responsible for driving performance excellence and ensuring the seamless operation of our workforce management...
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Operational Analytics Specialist
1 day ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines seeks a skilled Operational Analytics Specialist to join our team. This role involves managing call volume, monitoring intraday performance, and creating reports for forecasting purposes. The ideal candidate will have experience with workforce management systems and the ability to analyze data to optimize business processes.About...
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Senior Workforce Management Specialist
2 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the RoleWe are seeking an experienced Senior Workforce Management Specialist to join our team at TASQ Staffing Solutions. This is a challenging and rewarding opportunity to lead workforce optimization initiatives and drive business growth.Job SummaryThe successful candidate will be responsible for developing and implementing optimal staffing plans,...
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Workforce Optimization Specialist
7 hours ago
Taguig, National Capital Region, Philippines Neksjob Full timeJob Overview As a Workforce Services Senior Analyst at Neksjob, you will play a critical role in driving operational excellence and service delivery to clients. Reporting to the [Supervisor's Name], this position requires a strategic thinker who can develop and implement effective workforce management processes, ensuring seamless execution of reports and...
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Workforce Management Specialist
4 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Summary:As a Workforce Management Specialist at TASQ Staffing Solutions, you will be responsible for optimizing staffing levels to meet contractual goals. This involves analyzing forecasts and staffing assumptions to ensure the team is adequately staffed.You will assist in providing staffing requirements for new and existing businesses, preparing...
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Healthcare Liaison Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Trinity Workforce Solution Full timeJob Title: Patient Advocate SpecialistJob Summary:We are seeking a skilled Patient Advocate Specialist to join our team at Trinity Workforce Solution. As a Patient Advocate Specialist, you will play a crucial role in ensuring the best possible patient outcomes and experiences.Key Responsibilities:• Provide exceptional patient care and support• Develop...
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Data Quality Specialist
1 week ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corp. Full timeAt Eteam Workforce Private Corp., we are seeking a highly skilled Data Quality Specialist to join our team. In this role, you will be responsible for supporting and delivering on multiple audits, including Payroll Audits, New hire audits, OTP, and other pay-impacting audits. You will also be tasked with validating data, documenting errors, and sharing...
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Digital Optimization Specialist
2 weeks ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeSEO Specialist Job DescriptionWe are seeking a highly skilled SEO Specialist to join our team at KMC Solutions. As a key member of our marketing team, you will be responsible for driving traffic and engagement to our website, while also identifying and implementing new tactics to improve our search engine rankings.Main Responsibilities:Conduct keyword...
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Key Performance Optimization Specialist
1 day ago
Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full timeVertere Global Solutions, Inc is seeking a skilled professional to fill the role of Key Performance Optimization Specialist.
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ServiceNow Optimization Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Career Professionals, Inc. Full timeJob OverviewWe are seeking a highly skilled Servicenow Optimization Specialist to join our team at Career Professionals, Inc.About the Role:Assist in the optimization of ServiceNow capabilities.Implement new solutions and functionalities on the platform.Perform day-to-day administration, development, and maintenance.Support key ITIL processes, including...
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Senior Content Optimization Specialist
1 day ago
Taguig, National Capital Region, Philippines Funtomato Consultancy Full timeJob DescriptionWe are seeking a highly skilled Senior Content Optimization Specialist to join our team at Funtomato Consultancy.About the Role:This is an exciting opportunity for a results-driven professional to drive content optimization and SEO efforts across our website. The successful candidate will be responsible for reviewing articles from writers,...
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Patient Advocate Specialist
4 weeks ago
Taguig, National Capital Region, Philippines Trinity Workforce Solution Full timeJob Title: Patient Advocate SpecialistWe are seeking a highly skilled Patient Advocate Specialist to join our team at Trinity Workforce Solution.Job SummaryThe Patient Advocate Specialist will be responsible for providing exceptional support to patients and their families, ensuring that their needs are met and their voices are heard.Key...
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Workforce Transformation Specialist
1 month ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob DescriptionWe are seeking a highly skilled Workforce Transformation Specialist to join our team at TASQ Staffing Solutions.Key Responsibilities:Lead process transformation initiatives in operations or WFM, leveraging 5+ years of experience in WFM applications and program management.Develop and implement strategic plans to improve WFM processes, ensuring...
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Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeEteam Workforce Private Corporation seeks a highly skilled Customer Support and Financial Services Specialist to join our team.Salary: Up to 65,000 PHP per month (negotiable based on experience)Job OverviewWe are looking for an experienced customer support professional with a background in financial services, crypto, and technology. The ideal candidate will...
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Patient Care Liaison Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Trinity Workforce Solution Full timeJob Title: Patient Advocate SpecialistJob Summary: We are seeking a highly motivated and compassionate Patient Advocate Specialist to join our team at Trinity Workforce Solution. As a Patient Advocate Specialist, you will play a crucial role in providing exceptional patient care and support to our clients.Key Responsibilities: · Provide...
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Healthcare Support Specialist
2 weeks ago
Taguig, National Capital Region, Philippines Trinity Workforce Solution Full timeJob SummaryAs a Patient Advocate Specialist at Trinity Workforce Solution, you will play a vital role in providing exceptional support to our healthcare clients. Your primary responsibility will be to respond to customer inquiries and concerns in a timely and effective manner.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and concerns...
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Quality Assurance Specialist
3 weeks ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corp. Full timeJob Title: Quality Assurance SpecialistJob Summary:We are seeking a Quality Assurance Specialist to join our team at Eteam Workforce Private Corp. The successful candidate will be responsible for supporting and delivering on multiple audits, including Payroll Audits, New hire audits, OTP, and other pay-impacting audits.Key Responsibilities:Support and...
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Workforce Manager
2 weeks ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Description:Support the Team:Be a Key Player: Assist in providing optimal staffing requirements for all new and existing businesses and plays a crucial role in preparing short-term and long-term staffing projections using optimal staffing plans.Uphold Performance Metrics: Assists in publishing finalized staffing plans every week after discussions with...
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Digital Optimization Strategist
1 day ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeJob OverviewWe are seeking a highly skilled SEO Specialist to join our team at KMC Solutions in Metro Manila, Cebu, Clark & Iloilo. This role involves leading the optimization of our website and its visibility on search engines, as well as driving traffic and engagement through effective digital marketing strategies.About UsKMC Solutions is a reputable...