
Clinical Business Development Associate
3 days ago
Growth Enrollment Specialist
About the Job:We are seeking a skilled Growth Enrollment Specialist to join our team. This role will be responsible for driving growth across our top of funnel marketing function and serving as our inside sales representative for those interested in joining our program.
This is an exciting opportunity to work in a fast-paced environment, collaborating with members of our leadership team to make Carda Health's growth a model for other companies.
Key Responsibilities:- Serve as the first point of contact for patients who come to us by way of referral or website.
- Handle questioning and feedback from all consumers who are interested in enrolling.
- Convert patients by enrolling them in our program.
- Navigate financial and subscription plan conversations with patients.
- Ensure a smooth scalable patient enrollment process.
- Insurance enrollment and credentialing.
- Handling inbound non-clinical support and enrollment inquiries.
- Work with Carda's clinical staff and staff at referring physician offices to improve operational processes.
- Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly.
- Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes.
- 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes.
- Strong attention to detail.
- Ability to work in a fast paced environment with little direction.
- Highly collaborative and excellent written and oral communication skills.
- Inherent growth mindset: you are always focused on improving faster and getting the team to do the same.
- Ability to track and report on a key metric or several key metrics that define your success.
- Health-tech experience.
- Medical office administration experience.
- Experience and desire to work remotely (our whole team is remote).
- Prior experience using technology tools including GSuite, ZenDesk, Slack.
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