Technical Solutions Expert

1 day ago

Iloilo City, Western Visayas, Philippines beBeeTechnical Full time $700,000 - $1,000,000
Job Description

As a skilled Solutions Engineer, you are expected to have a passion for solving customer problems through creative technical solutions. In this role, you'll be a technical expert, a strategic partner to sales teams, and a strong communicator.

Engage in functional & technical discussions with customers, understanding their requirements and pain points.

  • Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
  • Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.

Provide technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.

  • Develop and deliver impactful product demonstrations, tailoring them to specific audiences, verticals, and customer needs.
  • Contribute to proposal responses (RFIs/RFPs, tenders), addressing functional and technical requirements.

Stay updated on best practices and product knowledge, sharing insights with internal teams.

  • Collaborate with colleagues on technical solutions and problem-solving strategies.

Represent the company as a product expert at conferences, demonstrations, and customer visits, if necessary.

  • Address technical questions and follow up on pending issues.

Required Skills:

  • 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.

Desired Skills:

  • Bachelor's or Master's degree in relevant/related fields.
  • Experience in Sales/Solutions Engineering and Management within the Technology sector.

Additional Information:

Turnitin maintains a comprehensive Total Rewards package that is competitive within the local job market. We prioritize your overall well-being and provide generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time.

Our Mission:

  • Ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values:

  • Customer Centric- We put educators and learners at the center of everything we do.
  • Passion for Learning- We seek out teammates that are constantly learning and growing.
  • Integrity- We believe integrity is the heartbeat of our organization.
  • Action & Ownership- We empower teammates to make decisions.
  • One Team- We strive to break down silos and collaborate effectively.
  • Global Mindset- We respect local cultures and embrace diversity.

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