Customer Service Ambassador

2 days ago


Caloocan City, National Capital Region, Philippines beBeeCare Full time €40,000 - €50,000
Job Description

We are seeking a highly skilled Customer Care Specialist to join our team. As a customer-focused professional, you will be responsible for providing exceptional user experience via chat and email.

Our ideal candidate is a proactive problem solver with excellent communication skills in English. You will collaborate with various teams to improve our product and represent the voice of our customers by sharing feedback and reporting issues.

Requirements
  • At least 2 years of experience in customer support or service, preferably in banking or financial services industry.
  • Exceptional problem-solving and decision-making skills.
  • Good observational skills for process and product improvement.
  • Excellent interpersonal and communication skills in English.
  • Ability to manage multiple tasks and thrive under pressure in a dynamic environment.
  • Comprehensive knowledge of SME banking products, services, and processes.
Benefits

As a valued member of our team, you will have the opportunity to grow and develop your skills in a fast-paced and innovative environment. We offer tools for learning and development, and we encourage innovation and creativity.



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