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BPO Senior Operations Manager

4 weeks ago

Pasig, National Capital Region, Philippines Manpower Core Group Inc. Full time
Job Title: Senior Operations Manager (Mandarin Bilingual)

We are seeking a highly skilled Senior Operations Manager to join our team at Manpower Core Group Inc. in Ortigas, Manila. This is a full-time position that requires excellent leadership and communication skills.

Key Responsibilities:
  • Lead a team of operations staff and provide guidance on day-to-day tasks and goals.
  • Develop and implement operational strategies to improve efficiency and productivity.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Manage and maintain relationships with clients and stakeholders.
  • Ensure compliance with company policies and procedures.
Requirements:
  • 3-5 years of experience in an operational management role in a BPO setting.
  • Excellent verbal and written communication skills in Mandarin.
  • Strong leadership and management skills.
  • Ability to multitask and work in a fast-paced environment.
  • Minimum of 2 years of college education, preferably a bachelor's degree.
What We Offer:
  • A competitive salary package up to 200K (dependent on experience).
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.