Guest Relations Supervisor

On-site - Makati 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionShangri-La BoracayLocated in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a...

About the TeamWe are a dynamic and customer-focused team at Marivent Hotels and Resorts Inc., dedicated to delivering exceptional guest experiences and exceeding expectations.As a Front Office Supervisor, you will be an integral part of our team, working closely with other departments to ensure seamless service delivery and guest satisfaction.

Nestled within a 12-hectare nature reserve, Shangri-La's Boracay Resort and Spa offers a serene retreat for guests. This luxury resort boasts 219 rooms, including 36 villas and suites, as well as a variety of leisure facilities and 350 meters of secluded beach front.Position SummaryThis role is responsible for delivering exceptional guest experiences through...

Shangri-La The Fort, ManilaShangri-La The Fort, Manila, located within Fort Bonifacio, the former military base and city centre, is a 60-storey building comprising 576 hotel guestrooms, 97 hotel residences, and 96 exclusive Horizon Homes. The building is destined to become a Manila landmark, complementing the company's five existing properties in the...

We are looking for a passionate and dedicated Spa & Fitness Center Supervisor who will be responsible for overseeing the daily operations of our spa and fitness center. This role entails working closely and supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and safety. The ideal candidate will be a...

Job DescriptionJob Title: Reservations and Guest Services ManagerJob Summary: We are looking for a highly organized and detail-oriented individual to join our front office team as a Reservations and Guest Services Manager. The successful candidate will be responsible for managing room reservations, cancellations, and modifications, as well as supervising and...

We are seeking a skilled and adaptable Rooms Coordinator to join our team at HSH Group / The Peninsula Hong Kong. As a key member of our Front Desk operations, you will play a vital role in delivering exceptional guest experiences.Main Responsibilities:Inventory Management and Control: Maintain accurate records of day-of-arrival inventory, ensuring that all...

About the RoleThe Front Office Supervisor will play a crucial role in delivering exceptional guest experiences and contributing to the success of our front office team at Marivent Hotels and Resorts Inc.As a seasoned professional, you will oversee the front desk operation, supervise a team of front desk staff, and ensure seamless coordination with other...

Shangri-La Mactan, CebuNestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its...

Job DescriptionThe Assistant Manager - Front Office is responsible for the overall operation and performance of the Front Office department. Key responsibilities include maintaining service standards expected by Hotel Management, supervising internal audits, managing guest relations and concerns, and overseeing night shift responsibilities.Additionally, this...

**Job Summary**We are seeking a highly skilled and experienced Area Supervisor to join our team at SM Supermalls. As an Area Supervisor, you will be responsible for overseeing the maintenance services of commercial areas, ensuring they are properly maintained and equipped.Key Responsibilities:Supervise maintenance services to ensure proper upkeep of...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Discovery Primea.Responsibilities:Responsible for ensuring efficient and courteous service operations of Tapenade (All-day dining restaurant) by way of planning, supervising, coordinating and directing all associates' activities in a manner that will result in...

You should have / be:A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experienceAble to relate to our mission of empowering women through style, and have a strong personal sense of style and fashionA strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid...

You should have / be:A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experienceAble to relate to our mission of empowering women through style, and have a strong personal sense of style and fashionA strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid...

About UsWe are Love, a fashion brand that empowers women through style. Our mission is to deliver an exceptional guest experience and inspire confidence in our customers.Job SummaryThe Bonito Retail Supervisor is responsible for leading the sales floor team and ensuring that all merchandize is available in all colours, sizes, and quantities on the floor....

You should have / be:A Love, Bonito brand enthusiast with a contagious passion to deliver the LB guest experienceAble to relate to our mission of empowering women through style, and have a strong personal sense of style and fashionA strong people-person You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid...

Duties And ResponsibilitiesGreet guests upon arrival and ensure a warm, professional welcome.Handle guest check-ins, check-outs, and reservations efficiently.Address guest inquiries, requests, and complaints professionally and promptly.Provide information about hotel services, amenities, and local attractions.Supervise and support front desk staff in daily...

Job OverviewWe are seeking a highly skilled and experienced team member to fill the position of Retail Supervisor.This role requires a strong understanding of retail operations, excellent leadership skills, and a passion for delivering exceptional customer experiences.The ideal candidate will be a proactive problem solver with a keen eye for detail and the...

Clean offices, meeting rooms, restrooms, and common areas.Maintain inventory of cleaning supplies and inform the Supervisor when supplies need to be replenished.Report any maintenance issues or damages in any offices or rooms to the appropriate department.Adhere to company safety protocols and provide a safe environment for employees and...

Minimum of 2 Years Work ExperienceProven experience as Supervisor or relevant role in a Hotel or Residential industryBachelor degree holder in Business Administration / Engineering / Tourism/ Hospitality - or other similar coursesPersonable and projects a professional imageAbility to learn a variety of Job descriptionsExcellent communication and...